World Cup Tickets Refund
Has anyone else had issues getting their refund from stubhub? I bought tickets for a group stage game in Toronto and the seller didn’t have the tickets and issued me a “refund” a week before the game. This was on June 13.
A week later on June 22 I got the email that the refund is in process and will take up to 8 business days. I called them on June 29 asking where the refund is and if I can expect it she then said within 72 hours. It’s now well over 8 business days and 72 hours and still no refund just “processing”….
I’m patiently waiting but that’s a whole 6k out of my account just waiting to come back. I also ended up getting tickets for that same game from FIFA itself so that’s beside the point, but that being said I’m starting to get worried the refund isn’t coming.
Has anyone had to escalate with stubhub to get their money back? Or did they also wait 2+ weeks?