u/Inner_Branch_8522

Finally managed to get a human to review the ticket for the child abuse ban, but still, it's not enough. No response to my last message, and now it's marked as Solved... So even if a human reviews the ticket, it completely depends on which agent you get - literally Support Roulette. Otherwise, 3 of my other tickets are just marked as Solved immediately without even a response; this is the only one that had some chance. Should I open a new one now and try again for the 5th time, or give up?

I literally didn't open Discord for like a year and got banned. I was respecting the rules all the time... I am in shock that they can ban u just like that for nothing, and lose all messages and images, especially from a my friend who died last year, and I still had our voice messages, but no more, ig. And what tf do they mean by "solved"? I sent a ticket, and after a few hours it's "solved," but in reality nothing happened. Really sad.