
#Request #13417503 - Unjustly banned after reporting cyberbullying/racism (Screenshots attached)
I am writing to request a senior manager review for my unfair ban. I was placed in a match with 5 toxic players who immediately started targeting me with heavy racism, political hate speech, and cyberbullying in the match chat.
I did not insult them back or engage in any toxic behavior. I only explicitly told them that I was going to report them for their behavior. Despite being the victim of intense harassment, I am the one who received a ban, which I believe is a mistake by the automated system or a false mass-report by that 5-man premade group.
- My Ticket Number: Request #13417503
- My FACEIT Username: BonzaiTR
I have attached the screenshots of the chat logs showing their heavy insults and my clean responses. I kindly request a manual review of the match chat and the removal of my ban.
Thank you.
u/FACEIT_Darwin u/FACEIT_Raphael