u/Insta360_Support

[Giveaway Winners Announcement] Share Your Insta360 Setup

[Giveaway Winners Announcement] Share Your Insta360 Setup

Hey everyone, thanks so much for taking part in the Share Your Insta360 Setup Giveaway. We truly enjoyed seeing all the creative shooting styles and setups from our users around the world.

We’re happy to announce the winners:

🏆 r/Jamie_McF

🏆 r/Cesar_Mori

Congratulations! You've each won a US$50 Amazon Gift Card 🎁

We'll be reaching out to you both via Reddit DM soon. Please respond within 7 days so we can arrange your prize delivery.

Thank you again to everyone who took part. Stay tuned for more creative challenges coming soon!

u/Insta360_Support — 14 hours ago

🗳️ What Prizes Do You Want to See in Our Event?

Hey Insta360 creators, we're launching a Reddit challenge: share your best tips, experiences, and creative use cases for capturing photos and videos with our gear.

Before we kick it off, we want the rewards to actually matter to you, not just what we assume.

Drop your pick below and tell us what would motivate you the most, and we'll make it happen.

View Poll

reddit.com
u/Insta360_Support — 15 hours ago

Insta360 FlexiCare and Mic Pro

We know accidents happen when you're out capturing footage. To help keep your gear protected, we've put together a quick breakdown of Insta360 FlexiCare—our official accidental damage protection plan.

With Insta360 FlexiCare, you get up to four low-cost replacements for accidental damage, including drops, impacts, water damage, and broken screens. Plus, free two-way shipping is included with every replacement request, so you can get back to shooting with less hassle.

More protection. More confidence. More freedom to create. Any questions?

u/Insta360_Support — 2 days ago

Service Update: Local Hotline Support is now live for Europe! 📞

We've heard your feedback on faster regional support, and we're excited to announce that Local Hotline Support is now available across Europe!

Whether you need help with technical troubleshooting, repair status tracking, or just general product questions, you can now speak directly with our team in:

  • 🇮🇹 Italy
  • 🇫🇷 France
  • 🇪🇸 Spain
  • 🇩🇪 Germany
  • 🇦🇹 Austria

Check the images for specific numbers and operating hours. We're working hard to make sure you spend less time waiting for answers and more time out there shooting.

Questions? Drop them in the comments below!

u/Insta360_Support — 9 days ago

Service Update: Local Hotline Support is now live for Europe! 📞

We've heard your feedback on faster regional support, and we're excited to announce that Local Hotline Support is now available across Europe!

Whether you need help with technical troubleshooting, repair status tracking, or just general product questions, you can now speak directly with our team in:

  • 🇮🇹 Italy
  • 🇫🇷 France
  • 🇪🇸 Spain
  • 🇩🇪 Germany
  • 🇦🇹 Austria

Check the images for specific numbers and operating hours. We're working hard to make sure you spend less time waiting for answers and more time out there shooting.

Questions? Drop them in the comments below!

u/Insta360_Support — 10 days ago

Share Your Insta360 Setup Giveaway

We've loved seeing all the creative ways people use their Insta360 cameras lately, and we're feeling inspired to take an even closer look at how everyone shoots. So let's see your setup!

No matter which Insta360 camera you're using, you're in. Every setup tells a different story, and we're looking forward to seeing yours. To make things interesting, we'll be picking two winners to receive a US$50 Amazon gift card.

  • 🎁 Prize: US$50 Amazon Gift Card
  • 🏆 Winners: 2
  • 🌍 Open to users worldwide (where legally permitted)

How to enter:

  1. Follow us
  2. Like this post
  3. Comment your Insta360 setup and detailed shooting settings

📅 Timeline: 2026/5/9 - 2026/5/18 PDT

Winners will be notified via DM or comment within 3 business days after the giveaway ends. If we don't hear back from you within 7 business days, the prize will be forfeited.

Whether it's travel, POVs, night shots, or creative experiments, just show us how you use your Insta360. We're not just looking for tutorials, but real creators, real setups, and real shooting styles from everyday moments.

u/Insta360_Support — 13 days ago

Insta360 X Series: Better stitching starts with the right setup

Insta360 X Series cameras make capturing 360 videos a breeze. But if you ever notice stitching issues in your footage, we've got you covered with this guide.

If you have any questions or issues, let us know. We're here to help.

u/Insta360_Support — 14 days ago

Shot entirely on Insta360 X5. Tiny camera. No drone permits. No problem. The best part? You still get those smooth aerial-style movements and impossible angles without carrying extra gear.

u/Best360 with Insta360 X5

u/Insta360_Support — 14 days ago

Have you ever noticed your "invisible" selfie stick is… not so invisible? Here's how to fix that:

X Series:

  • Keep your camera and selfie stick perfectly aligned at all times. The camera and stick should be completely parallel and in a straight line when the camera is attached.
  • With the Extended Edition Selfie Stick fully extended, slight bending may cause it to show up in your shot. Try adjusting the angle to see what works best to avoid this.
  • If you're using a folding selfie stick, make sure the bottom of the camera is aligned with the folding point to keep it invisible.

Ace Series:

  • Want to remove the selfie stick from your shots? Try this: Insta360 app > Edit > Shot Lab > AI Selfie Stick Eraser

GO Series:

  • Sorry, the Invisible Selfie Stick effect is not compatible with GO series cameras 😅

With 360 cameras, most Invisible Selfie Stick issues come down to making sure the camera is attached to the stick in a straight line. Double-check this each time you shoot to avoid disappointment!

Any questions? Let us know.

u/Insta360_Support — 15 days ago

To ensure the best performance when using lens guards on Insta360 X Series cameras:

  • Clean both the lens and guard before installation
  • Confirm Lens Guard Mode is enabled after attaching
  • Lens guards are not waterproof—use a dive case for underwater shooting
  • Keep the lens and guards dry to avoid fogging
  • Handle with care when removing to prevent scratches

Correct setup plays an important role in maintaining image quality.

u/Insta360_Support — 22 days ago