[HELP] Realme GT says my correct PIN is wrong after battery died — unlimited tries and I’m scared to lose 10k memories
Please help — I’m having a serious issue with my Realme GT phone after restarting it.
I was traveling and using the phone while it was at 1% battery. The phone eventually turned off normally because the battery died. After charging it and turning it back on, the PIN screen appears normally, but it keeps saying my PIN is incorrect even though I am 100% sure it’s the right PIN.
What’s strange is that it now gives me unlimited tries. Usually Android only allows a few attempts before locking or asking for another verification method. That makes me think this could be some kind of system glitch or encryption issue.
I absolutely cannot factory reset the phone because I have over 10,000 memories/photos/files on it that are extremely important to me.
Has anyone experienced this before or knows possible solutions?
Things I’m considering:
- waiting for the phone to charge more
- restarting again
- safe mode
- recovery options without data loss
- whether the battery dying caused an Android encryption glitch
Any help or suggestions would mean a lot to me. I really appreciate it.