Hey everyone,
I’m currently with Mochi Health and I’m really struggling to get my prior authorization approved. It’s already been denied twice, and now they’re saying I need to be actively enrolled in a weight loss program that includes a fitness component.
The problem is… this process is taking forever, and I’ve now been without my medication for almost 2 months. I’m starting to gain the weight back, which is honestly really frustrating and discouraging. I asked my insurance if this information was submitted for the first prior authorization and it was.
Has anyone here gone through something similar with Mochi or insurance requirements like this?
What kind of weight loss program did you use to get approved?
Did you need proof (like gym check-ins, program enrollment, etc.)?
Is there anything specific I should say or submit to improve my chances?
Any advice, experiences, or tips would really help right now. I feel like I’m stuck in a loop and don’t know what to do next.
Thank you 🙏