i use directv stream ( on firetv sticks) and switched to AT&T air for my internet late last year.
about every month now, directv app will complain that my ip address doesn’t match my home location on my account. It allows me to ’set’ my home location to keep going but says I can do that 4 times in 12 months - and I just used my 4th change.
i checked my ip and its reporting to be from a large metro about 90 miles from me - I guess that is where the at&t “hub” is.
So I’m looking at a month and then my tv stops working and I will have to try to get on the phone with directv or AT&T air support to help or switch providers.
Will calling either help? which one would be best to start with. Has anyone have this issue and get it resolved or should I save my time and dump them.
Crazy that they are both AT&T companies but don’t work together. even the accounts I needed to use different email addresses to register with.