u/InterestingPaint9421

I work for a large scented candle manufacturer, and we've been selling on WM for about a year. For the past several months, we've been able to rely on collecting a couple of orders per hour, day in, day out.

We have now gone 26 hours without a single WM order.

• WM support says that nothing is wrong with our account
• We've got the ProSeller badge
• All of our metrics are above standard
• We're generally in line with our buy box wins
• Our search visibility seems fine
• Two days ago was one of our biggest days of the summer, and now, nothing for 26 hours.
• We've run test orders, and they're processing properly, so there's nothing wrong there.

Is anyone else experiencing anything like this? It feels like something must be wrong, but everything seems to be in good shape.

Thanks!