fresh didn’t show up til 7:20pm
as the title reads, fresh didnt show up until 7:20pm last night which i can’t really get mad at the driver — he had an incident at the previous store with a rolltainer making a mess, but he left that store at around 4:30-4:45. our delivery window is 4-6pm.
my sm told me to refuse the truck because we close at 9pm, i only had one associate with me who was injured and couldn’t move from register and so i did . . because the truck wouldn’t have been unloaded until about 8pm or so. i did have an employee on call to come in but even with 2 people doing it together, it still takes a good 2+ hours on it. our trucks aren’t even that big (161) but it’s hot as hell in our store and i wasn’t going to pass out trying to get truck out in an hour. i don’t think it’s even possible.
regardless, the driver said he would have to call his boss who would call our dm or rm, as my dm is on vacation. needless to say, at around 8:45, i got a call from my rm bitching a fit because i refused the truck without her permission, who then tried to tell me that i could’ve gotten a 161 piece truck out in an hour, alone. like what?????
absolutely not, physically impossible to do. the asm at a neighboring store took 4 hours to do their fresh truck alone, as their sm instructed her to do it alone while her two coworkers were working dry truck. and even if i did make a dent in it, i would’ve prioritized fresh and there was absolutely no way the entire frozen uboat’s would fit in the backstock freezers.
just needed to vent about the whole situation, because that lady is absolutely insane for yelling at me over denying a truck that should’ve taken 45 to get to our store, what was he doing for over 2 and a half hours? i assume maybe traffic was bad as the previous store was only 30 minutes away from ours.