Longbow Experience Needed (I think they're screwing me)
I've been doing archery for almost a year, got my first longbow last week.
While buying it, I was told I needed to pay extra for custom made one as I've a longer draw length than usual (30'' with a recurve bow) as off the shelf bows are made for 28'' with 30'' max as a safety marging. So I order a 29'', with a note saying I pull 30'' on other bows etc. A week in, after splintering 2 arrows, I realise they've sent me a 28'' at 50ib. To my understanding, that means I'm likely pulling 55ib at my actual draw length of 29-30'', which is (again to my limited understanding) putting more force into my arrows than they're built for; and also putting undue stress on a bow not designed for a long armed boi as myself.
I know the answer to this sounds obvious ''contact the shop.''
But I have, and they're being extremely difficult.
The company will go unnamed as it still might be through stupidity than malevalence. But here are some of the things I've seen them do:
List the production and delivery time of their bows as 4-6 weeks, when it no joke took 3x as long.
They didn't let me know my bow was ordered in a busy period, so would take longer, and when I got through to them, they just said, ''yeah, it's only 1 bowyer, that's how it is.' Which is pretty evil as I turned down smaller businesses as they were honest about production time.
They didn't acknowledge what I said about the bow not being what I ordered, and instead got defensive about the qaultity of their arrows (which I never brought into question).
Look, this is a bit of a rant, and I'm not completely innocent in this, as I lost my rag with them. They literally don't answer emails, when they do, they just ignore what you've said. That said, this is on the ass end of 3 of the worst months customer services I've ever seen. I think when you're blowing almost £700 on kit, you deserve a bit of thought going into how they communicate with you. I'm genuinely pretty laxed with these things, but come lads.
Is there something I've missed? Is 28'' at 50ib fine for me? Is 2 arrows in 1 week a reasonable attrition rate? Why was I charged an extra £50 and waited 3 months for a bow I could have picked up off the shelf at my local archery shop? Should they also provide new arrows as 2 of mine are buggered at this point.
The bow pulls nicely until a point, then the last few inches feel extra stiff to get into my full draw. Does that indicate the bow's being overdrawn.
I don't know. Please send help.