u/InternationalBelt659

Greetings and salutations. My subscription renewed a couple days ago and now I’m having issues. When I went to use the app today it is asking me to login, no big deal, I haven’t used it in a while. When I try though I keep getting “Password/token rejected. Please try logging in again.”

At first I suspected my firewall was blocking the connection but that was not the case. Okay, I’ll contact support. Nope, can’t do that either. “Sorry, you have been blocked”. Does anyone have any ideas? Thanks in advance.

Solved: As it turns out PFSense was refusing the connection, possibly due to geo blocking. I ended up adding the VPN to my upscaling rig and the issue resolved. 😎 Thanks to everyone who took the time to help.