Who’s above a Subject Coordinator I can escalate to?
We had some group assignments for CITP. Two members did basically nothing, one just dumped in unedited ChatGPT text. The rest of us rewrote the whole website ourselves the night before the submission deadline, including their parts.
Our tutor told the whole group that after we rated them low on the Week 11 Spark (peer assessment), the non-contributors' marks would be redistributed to those who contributed. Our whole group collectively rated them as non-contributors, so there’s no way the automatic adjustment was actually applied, yet they still got the exact same website mark as us.
Raised it with the Subject Coordinator, who wasn't helpful even after providing screenshots of call logs and messages and just said to fill in a Review of Results form (warning my mark could even go down). He also said the outcome would be the non-contributors getting a zero, with our marks not increasing at all, which directly contradicts what the tutor told the whole group. I sent a follow-up email pointing this out and he hasn't responded, and it doesn't look like he'll be much help.
The whole point of SparkPlus is to stop non-contributors taking advantage of other people's work. Now they want me to fill in a form to get the outcome the tool was supposed to deliver in the first place? It's unfair, the tutor told us our marks would scale up off the marks the non-contributors were meant to lose, and now none of that has happened.
Is there someone higher than the Subject Coordinator I can escalate this to?