u/IoSonoDittatore

I submitted a request to cancel my membership 4 months ago. So far I have received 4 emails from them, ALL were the same, requesting my account number. Despite the fact that I have replied to each email with the requested information, each time some new person replies and asks the same question all over again.

Either they have some mental issues or they play smart hoping that we will start the new cycle so they can charge me again!

Why don't they have the CANCEL MEMBERSHIP button on our profile!?