Amazon item displayed for $29.99, but order processed at $79 from a third party—customer service blaming me
I wanted to share an issue I recently experienced on Amazon.ca regarding deceptive pricing/third-party seller placement.
I came across a listing for a Magic Bullet Blender (17-Piece Set) advertised under a limited-time deal for $29.99 (regular list price $59.99). I clicked through and completed the purchase based on that advertised price.
About an hour later, I checked my account statement and saw that I was charged $79 instead of $29.99. When I reached out to customer support, they claimed that the order was routed through a third-party seller instead of the deal price and insisted I made a mistake by selecting the wrong option.
When I went back to test the listing, the $29.99 price was still clearly visible on the screen. Customer support told me to re-order it, acknowledging that it was indeed $29.99, yet refused to correct or refund the original overcharge.
I have full screenshot evidence showing the exact item, product title, and $29.99 deal price at the time of purchase. Watch out for these bait-and-switch checkout price changes when ordering!