My facility just made the switch to Gingr for our operating system and oh my god it SUCKS.
This system is the most unnecessarily complicated and slow POS I’ve ever dealt with. The work flow is agonizingly slow when you have to go back and forth clicking tiny icons over and over again. Any advice for dealing with this before I just leave? And yes, it is THAT bad.
I don't know if I'm looking for advice or a place to vent. I manage a franchised daycare/boarding facility, and I've been with them for 5 years. I like my job a lot, but recently I've started to really feel this drain on my life and my mental health. I find myself holding everyone's hands all the time; no one can do their jobs correctly unless I show them how, even staff who have been with the facility longer than I have. The customers are the worst part of it for me though; most of them are just so incredibly nasty and entitled. I've had to physically excuse myself to avoid cussing people out for the way they treat me and my staff over this stuff. You know your dog is aggressive towards other dogs; why are you angry and surprised that an open play daycare won't take him, because you "want to see what happens"? Hello? Some people are just so unbelievably rude when they don't get what they want. I don't want to change jobs. I love working with these dogs SO much, I love seeing them every day. But the people aspect of the job is absolutely wearing me thin. The last thing I want is to get to a point where my mouth outruns my common sense, and I get in trouble or get the business in trouble, but good god is it getting SO fucking hard to keep myself sane.