r/DogDayCare

!Tw:dog bite! When should a dog be rejected?

!Tw:dog bite! When should a dog be rejected?

I worked at this daycare for over a year, I’m currently in school to become a dog groomer, but this question always sat with me.
When should a dogs owner be told they can not come back?

My facility had a dog that would constantly go up to dogs minding their own business, and bother them. I’d constantly have to do positive reinforcement, to help him redirect his energy. Or have to end up having him on the leash for the remainder of playtime due to him not leaving the dogs that are in the corners chilling alone. (I literally cannot make this up, he knew what he was doing and ONLY bothered them. He would go up to them bark at them and follow them, the dogs would have their tails down and show they did not want to be messed with by him and he would continue)

One day that dog decided to mess with another dog that he hasn’t messed with before, and the dog that he chose to mess with decided to show him to not fuck with him. And instantly started an intense fight. (I was alone in the playpen screaming for help because I could not safely get the dog off also my first fight experience) I then, with adrenaline flowing realized I had to act fast, and I had to literally open the dogs jaw off the other one to get him released and got bit in the crossfire.

The owners of the dog that caused the fight that is a menace were never told they could not bring their pup back, and he continued to stay causing havoc. And we just had to “deal with it”.

Is this pretty normal for daycares, not wanting to reject clients? Or did I just end up working at a whacked place, and when does your daycare agree to turn away a client?

u/cozyholo — 9 hours ago

Would they hire me?

I’ve been looking for a part-time job that I can do while I’m still in school, and recently saw a listing for a kennel attendant. I thought it would be a great fit for me because I love animals and plan on become a vet in the future.

But my biggest concern is that it’s one of those animal boarding places with dogs only, and I really don’t have a lot of experience with dogs. I’ve had some in the past but they never lasted long since my dad isn’t a fan of dogs, so I never got the hang of being around a dog in general and learning more stuff about them, like body language and such.

I would really love this job but it seems like they want someone with more experience with dogs. Should I still give it a shot?

Also, if anyone reading this works as a kennel attendant, can you give me a summary of what you do, and how it is working as one? Thanks!!

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u/ProfessionalApple81 — 10 hours ago
▲ 2 r/DogDayCare+2 crossposts

dog daycare whistleblower tx

Location: Texas

wish I had left This badly run dog daycare immediately like my gut told me to but here we are with a tragedy

nervous to name as a former fired employee in Texas especially since dog died after they weren’t brought back in, and management says it was ultimately on the tech employee who forgot, when it was middle management on site that day did not notice for hours after the tech left for the day because even though middle management on site had been told that was their responsibility to check after the techs, they would grumble and simply not do it so it seems like in the company/HRs eyes it falls solely on the tech and were they fired.

management had been warned multiple Times by text and verbally by that same tech that responsibilities were not being completed for months before this and that they needed more support and supervision

the conditions of the facility were sorely lacking, dirty kennels, outdoor areas run down, so much that people paying extra had their dogs in standing water with dirt, rocks, poo, bricks to cover holes, and dirty water in bowls not regularly replaced

employee training and support was horrible so now worst case scenario happened and dog died.

Meanwhile they’ll continue to take in dogs of all temperaments and conditions then expect overworked back of house to deal with it.

I’ve submitted a complaint with the city of the conditions along with photos but if I post on like google reviews they may go after me? Is that a thing?

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u/Infamous_Chipmunk404 — 9 hours ago

Dog Bite

We put dogs that get lunch in kennels. A dog was still in her kennel when her owner came to pick her up. She didn't have any food left, but refused to get out. This is usually okay because when they want a break from the other dogs, we let them have one, but since she was getting picked up, she had to come out. The only guy that can handle her is on vacation for the week so I had to get her. I called her a bunch of times and it didn't work. I tried treats, that didn't work. I even tried tilting the kennel, but she was pretty much doing a handstand in it and quickly ran back in when I put it down. I was forced to use the slip lead which no one can put on her except the one guy who's not here and I was alone at the time.

Instant attack on my arms and hands. I had to pull her out the crate, but once she was out she acted like she was the happiest dog to be leaving and let me put everything else on with no problem. I was actively bleeding when I gave her to her owner who refused to believe that her dog did it.

Owner: "My dog doesn't bite. What did you do?"

Me: "I was taking her out of the crate. She only tolerates one staff member and he's not here"

Owner: "My dog is friendly to everyone, it has to be something you did. Why was she in a crate?"

Me: "She's tried to bite all but one staff member. And you brought lunch, we crate them so they can eat in peace."

Owner: "I never said to crate her. And if she's so aggressive why hasn't she been kicked out?"

Me: "As long as there is one staff that can handle them and they aren't seeking people or dogs out to bite, then they are allowed to come."

Owner: "Well feed her in the lobby or something. She bit you because she doesn't get crated at home. She doesn't like it, that's what she was trying to tell you."

Me: "Okay."

Boss sided with the customer. She will be fed in the lobby from now on. Not asking questions because I won't be handling her anymore. I hope whoever has to feed her tomorrow has more luck than I do, especially getting the lead on her to take her to the back when she's finished since no one here can touch her or put the slip lead on without her biting.

Edit: I'm not mad at the dog. The bites don't hurt at all. Just sharing.

u/Dramatic_Bill_ — 2 days ago

Beware of Dogtopia (as a client or employee)

So the one I worked at was nice but also horrible. Here’s a few reasons why
1.quite a few aggressive dogs were allowed to join the playrooms
2. Only one employee per room, ex: one employee with 25 small dogs (manageable) one employee with 25 medium sized dogs (golden, some doodles, German shepherds, labs, ect.) and one employee with 5-15 big dogs (bigger doodles, Newfoundland’s, great bearness, like big dogs, normally there big dogs are nicer)
3.employees of the rooms (one employee in each one) are supposed to watch for the dogs peeing and pooping and clean it up immediately (makes sense right?) but than comes that fact that many dogs there eat other dogs shit.
4.6 hour shifts and the mop heads are only closed during dog nap time and at end of day which means, same mop head is used for 5-6 hours to clean up, dog poop,pee, and vomit. And by poop I mean the leftovers of it
5.the cleaner used during nap time (prob mandated cleaning supplies) could possibly hurt your pup, very unlikely but could.
6.if you call for help or a restroom brake, I could take a while before anyone comes (ex.ask for bathroom brake, someone could come immediately or in a hour) I never had to ask for help for a dog fight
7.you must justify and tell front desk every time you crate a dog even if they know that dog is aggressive
8. There’s only one fence, so you have to ask the other rooms if you can let your dogs outside. Which means lots of dogs end up going inside.
9.ive seen that Dogtopia is a sap place,(they advertise it) unless requested by parents (costs more money) dogs are only given baths if they rolled in poop, or they’re on there last day of boarding

Personal thing about it that I didn’t like, those are just some fun facts,
They will ask you to come in while sick. They only allow 1 sick day and your supposed to call out 24 hours or 12 hours before I’m unsure as I was told 12 hours before mutiple times but than got told that you need to give 24hr notice. They might give you 3sick days or not. They also want doctors notes, which your shit out of luck with being sick if you don’t have insurance, even on weekend dates when most doctors aren’t open they want a sick note. They also will not let you know when your fired/let go.

Just a beware post for people who might want to work there, and a beware/behind the seens for the pet parents who are looking for somewhere to go.

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u/Own_Inspector_7517 — 3 days ago

doggy daycare workers, how violent does a dog need to be to be kicked out of your facility?

weird question maybe, but my family is making me feel really unjustified in my decision to quit my job. i worked at a boarding and daycare, i loved it so much.... until i started to get anxiety after noticing patterns and issues that didnt ever get addressed. i just can't justify some of the steps the company made the managers take in i can only assume the sake of more money

for example, here are some things that would happen;

- daily physical fights, typically with the same dogs who would start it

- a dog with 40+ (reported) incidents on file, ALL about being violent & randomly snapping with other dogs in camp as well as (badly) biting an employee when being pulled away. still allowed in camp just allegedly being put in training

- two dogs who dislike eachother (which everyone knew) biting an employee when they inevitably fought and had to be pulled apart and then when requested it got denied to have them separated and switch every couple of hours (which is something that's offered, and not taken advantage of enough likely cuz it's annoying to do)

- one dog being sick, still allowed to stay, and causing an outbreak throughout the facility

- continuing to board dogs that were infectious and very ill (who were brought in that way)

- pushing 50+ large dogs in camp with typically 2-3 employees for them all

- evaluations only ever allowed to be denied if a manager says so, managers 9/10 would say yes when they weren't there during the evaluation. almost every dog would be a pass even when everyone agreed they shouldn't, and only didn't if it was seen as super dangerous

- two dogs who prior got into a physical altercation, one being left in stitches... the aggressor was allowed back into camp
- on top of that the injured one was brought back to camp barely being healed because the owner wanted us to take him (and we didn't say no)

- boarding dogs that had warnings on their doors like "do not linger" because they would go insane in their room if you stood near it too long or "do not leash or harness" when it's a big dog so... how do we take them from place to place without that? but then doing it they're aggressive towards us?

also want to mention the staff physically having to pull and restrain dogs was because of the fact spray bottles did not work, neither did noise paddles, and typically things get too crazy for anyone to think.

and anytime i brought something up it was always one of those "oh well, we deal with it cuz nothing will ever change"

i just really.... really don't feel like it's fair to the dogs we have. it's not fair that we have to spend out time watching a specific couple of dogs because they could snap at any moment. it's not fair we put other dogs in possible danger. it's not fair we put employees in possible danger. isn't it bad to work at a pet place, and know that you yourself would never bring your pets their for THEIR safety??

is this really how every dog daycare is? that's why my family is telling me, and if it is... then yeah i'm never taking my dog to one ever. and i want to still work with animals of course.... but definitely not at facilities that allow this

---
EDIT:
i just wanna add this and say thanks to everyone who helped me realize this truly isn't okay. i wanted to trust my gut but was being told that that's just "how it is when you work with animals" and with the fact im so desperate to find my way into this field i tried to believe it at first.

i've been trying to get into the animal field my whole life, im starting college soon specifically to get a degree in animal care because it's what i want my career path to be. which, if you know, getting ur way into some of these animal focused jobs prior to having ur degree is so hard. but it's super helpful for the long run to.

so, i got super excited at the opportunity of this job and i feel like that made me kinda try to tell myself i was overacting. but as time went on i just couldn't justify it anymore. i just felt so bad, and i felt even worse when sharing my views and having everyone agree yet NOTHING changed.

i have already quit, and am moving on to try and find other opportunities with animals, moreso exotics since that's what i truly want to work with in the long run. but i will settle for anything if i must, and at least this job gave me professional experience so finding something else might be easier this time.
wish me luck <3

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u/liel0wmil0 — 3 days ago

Dog ID

Our doggy daycare takes our dog's collar off and there is no identification on her when she's in the playroom with 20 other dogs. They brought us the wrong dog last week at pick up. That dog was almost identical to ours. Do other places generally have identification on the dogs during the day? Has this happened to anyone else?

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u/Skip_de_Do — 3 days ago
▲ 4 r/DogDayCare+1 crossposts

I need someone to take care of my friends Pet Dogs (A adult female lab and her semi adult female lab)

I need someone to take care of my friends Pet Dogs (A adult female lab and her semi adult female lab) Dm me. It is only for 10 days.

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u/Low-Passion-2260 — 3 days ago

Coworker refuses to fully dry dogs

I work at a dog daycare. We sometimes have to give the dogs a bath. My coworker loves doing baths. It gets him out of work for 5 - 10 minutes, he doesnt have to be so close to he barking (which is a major bother for him), and he gets to "relax" (give a half assed bath and be on his phone most of the time).

I'm able to ignore the terrible baths, even when the dog is still dirty after, because much of the time it was free and was to get something like pee or poop off them. What bothers me is when he does a full bath, put them in their little area to dry, then gets annoyed with how loud the dryer is and takes the dog out still wet. If I'm here, I'll try to bathe the longer or thick double coated breeds because the absolutely need the be fully dried, but sometimes he beats me to it. He's left an Alaskan Malamute wet to the touch and an Australian Shepherd damp on the body with it's chest dripping water.

He says he doesn't like to leave them in the dryer so long. I say, use a towel first, then the high velocity dryer, and then the normal dryer. He says all of that isn't necessary.... It is very necessary when the risk of hot spots and matting are high. We don't have good air flow or air conditioning in our building, and it's all indoor so they can't dry "naturally" as he puts it. Some dogs are wet for literal hours. And if I try to properly dry them, he makes an issue about me "playing manager" and "undermining him and acting like he's not doing his job". And he'll simply wait until I go on break or lunch to turn the dryer back off.

Don't even let me start about how he loves bathing the poodles (they're usually used to getting groomed and well behaved in the bath), but doesn't like to fully dry or brush them after.

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u/Dramatic_Bill_ — 5 days ago

Best Slip Lead Brand

Currently looking for the most recommended/durable slip leads for staff, please comment your faves

Prefer something thicker. Looking at Fida currently.

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u/Worried_Telephone_94 — 5 days ago

Would this make you trust a dog boarding/daycare provider more?

I’ve been looking at different boarding/daycare options for my dog, and one thing I’ve been thinking about is what happens when customers have a bad experience or suggest something that could be improved.

Personally, I think I’d feel more comfortable with a place if I could leave feedback through their website and actually see what they did about it afterwards — not just get a “thanks for your feedback” reply, but know whether they looked into it, responded, or actually made a change.

I feel like that would make me trust the provider more, especially if I was deciding whether to use them again after something didn’t go well.

Would something like this matter to you when choosing a boarding/daycare provider? Or would it not really affect your decision?

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u/Fearless-Ebb9262 — 5 days ago

What makes dog boarding worth the cost for you?

I'm looking at dog boarding options, and some places can get pretty expensive.

For dog owners who use boarding services, what makes you feel the price is worth it?

Would things like daily photos, feeding/walk updates, or being able to check how your dog is doing make a difference?

Curious where you draw the line between too expensive and worth it for peace of mind.

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u/Fearless-Ebb9262 — 7 days ago
▲ 274 r/DogDayCare+2 crossposts

My sister’s dog died while in the care of local OC boarding facility.

My sister’s dog was hit by a car and killed while in the care of an OC business called “Wags and Wiggles” 2 days ago. The dog was mishandled, unleashed and ran into the street. My family is devastated by the loss seeing that Raven was only 18 months old.

EDIT for those asking for additional info. This is what my sister posted on her socials.

My 1½ year old puppy Raven was killed while in the care of Wags and Wiggles RSM on 08.07.26.

Words cannot express the pain, disbeliet, anger, and sadness I feel. Raven's death should never have happened — it was preventable if proper protocol had been followed.

We were informed by the owner that while an employee was transporting Raven and her sister Charlotte between the small and large dog facilities in the late evening, she carried both dogs in her arms instead of
transporting one at a time and failed to keep hold of their leashes.

Raven panicked, broke free, and ran away.
She was later found dead after being hit by a car on a nearby street.

The owner reviewed video footage and confirmed the employee violated two company rules: always transport one dog at a time, and always keep dogs on leash.
Those failures directly led to Raven's escape and death.

u/toneemontana — 7 days ago

Advice before I quit

My facility just made the switch to Gingr for our operating system and oh my god it SUCKS.
This system is the most unnecessarily complicated and slow POS I’ve ever dealt with. The work flow is agonizingly slow when you have to go back and forth clicking tiny icons over and over again. Any advice for dealing with this before I just leave? And yes, it is THAT bad.

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u/IrisHours — 6 days ago

The dog daycare I work at has roaches..they won’t close to sanitize..is there anyway to get rid of them?

I’m leaving my job at a dog daycare and one of the reasons is the roaches. I know it sounds dumb, but I just can’t stand cockroaches and working with them I just can’t handle.

I want to add it to my exit paperwork. How bad are roaches for the dogs? Am I being dramatic? Is there anyway to sanitize the building without closing down?

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u/ChipUnfair3345 — 7 days ago
▲ 2 r/DogDayCare+1 crossposts

Pet Owners

&#x200B;

Hey, if you have a pet, how was the last time you booked a groomer or walker and how did it go? How did you find them, and did they show up on time or was it a mess?

Asking because I've been trying to find someone to walk my dog and it's been hard to find someone reliable, so wanted to know if others feel the same or if I'm just doing it wrong.

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u/StrikingDoubt8814 — 5 days ago

new worker at doggy daycare

I just finished my second day as a daycare attendant and I am completely exhausted. My feet are so sore and I need a shoe recommendation. I also found myself the most overwhelmed by how loud the large dog group was, which surprised me. I handled a large number of small dogs for the small dog group well on my first day, but I was overloaded with new information. I’ll gladly take any advice!!!

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u/DifficultProject2835 — 7 days ago
▲ 0 r/DogDayCare+1 crossposts

Reliable House &amp; Pet Sitter Needed

I am currently seeking a responsible and experienced house sitter to care for my pets and look after my home while I am away.
Key Responsibilities:
• Providing attentive, daily care and affection for my pets.
• Maintaining basic home security and keeping the space clean.
• Following a general daily routine for feeding and pet care.
If you love pets, have reliable references, and are interested in this opportunity, please feel free to reach out directly with your availability and experience.
Best regards,
Collins

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u/Collinswilli — 6 days ago

Dog equipment recommendations?!?

Any owner and/or crew got recommendations for dog equipment. Ramp, stairs, platforms etc.
I found puppy playground .com and pretty pricy for a set. Thanks

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u/eltopo_9 — 6 days ago