Sellers profile implies they make playmats but what I received very clearly came from China. All packaging indicates this came from a manufacturer in eastern China 1000s of miles from where the sellers located.
I brought this up with the seller and they then disclosed that they use a manufacturer in China and that they just design the mats. This is not listed on the product or their profile. They told me I can’t get a refund because they spent the money to get the mat made in China and sent to me.
Did I get scammed here by a drop shipper? I’m not sure how to approach this. I believed I was getting a handmade or custom-made mat from an individual. What I received appears to be a very cheap print of what I was looking to get.
Is this common or to be expected?