▲ 6 r/Galaxy_XR
Bought my Galaxy XR on July 13 still no Explorer Pack subscriptions a month later
Bought the headset on July 13 and still haven’t received my Explorer Pack codes.
Contacted Samsung UK support. A few days later they told me they’d resent the codes to my email, all I actually received was an order confirmation. Replied to let them know, and they said they’d raise it again. That was 10 days ago. No follow-up since.
Has anyone else had this? Did the codes eventually show up, or is there a specific channel that actually gets it resolved?
u/JacckSparow — 3 days ago