Shiesty HR
I work at Amazon as a T3 supervisor.
I recently discovered that upon taking an assessment for T4 positions months prior, I ended up failing it; this in of itself is no bother, but the conversation I had over it really disgusted me and I want some advice and clarity about my situation.
After applying recently for a T4 position at another site, I was prompted to take an assessment. I was confused as I took one. 3 months prior, and upon clicking the link to said assessment, nothing populate besides my current applications. After reaching out to HR about this, they told me that essentially...all my applications towards T4 positions never populated, due to the failure of the assessment. However, in all these months leading up to this week, any application I put in towards T4 seemed completely normal and mentioned nothing about being "blocked" as HR described it. I even received emails denying my application! Yet I was essentially blocked from promotion due to the failure of the assessment...which is very confusing as I failed this assessment towards the end of March since I took it March 2nd (they never told me when it was assessed, just when I completed it, idk if it's automated or if it needs to be manually processed), but still received a rejection email mid April.
And as you can imagine, I was devastated! Not because of simply discovering my applications were "blocked", but because I was applying for MONTHS without being informed! No email, nobody reaching out, I was completely under the impression that my applications were simply being considered as any other applicant. When I asked HR how I could know I failed the assessment I was told: "You don't. Nobody but HR can see your status, and it's exclusively pass or fail, no score." And still, it was letting me apply! It still let's me apply to T4's to this day despite being "blocked"! To add insult to injury, my site is facing closure, and because I was hoping to promote, I withdrew applications for T3's to go for T4's and I cannot reapply to them, effectively blocking me from two sites I could transfer to to avoid losing my job.
But I still didn't understand how I was able to apply but was simultaneously "ineligible". HR told me that this was "corporate HR's system not flagging you". I was very clear in explaining the failure is definitely on me, but not informing me and continuing to let me have a false sense of opportunity? Someone dropped the ball. In a meeting to clarify a few of my worries, the HR person kept laughing and giggling and telling me that I'm "Young (I'm in my VERY early 20's) and have opportunities, you need to take the L and stop blaming everyone else for failing the test" after I was very clear that I understand my knowledge my have not been up to par....but I never once blamed any person for "making me fail", I'm trying to understand how nobody caught this! Then when I asked, "If I can't see my pass or fail, my manager can't see it nor his manager, and from my understanding only HR knows, is it my responsibility to ask or is HR supposed to inform me whether I passed or failed?" and he ignored that question 3 times. He kept repeating "You'd know if you passed," but I wouldn't! Unlike a POD or incline, passing an assessment is ANOTHER STEP towards being potentially selected, not a guarantee that my application will be selected; they can easily side with another candidate as they choose.
So I'm just looking for advice how to approach this. I feel so discouraged now at work and so, very demeaned and disrespected. And this isn't the first time I have encountered being "blocked" by management as my STA assignments were always denied while my peers were allowed to go due to me being "too important to the job", despite being equally if not MORE qualified as I've work all 4 corners of my job! I'm so frustrated, please provide some insight...maybe I am ignorant but I sense something deeper is going on. If you need more details or anything clarified PLEASE ASK! This story is a simplified version of the mess I'm dealing with.