u/JadedConclusion4317

Our store manager has become increasingly difficult to work with over the past several months. Multiple employees are frustrated because tasks don’t get completed, our workplace is disorganized and personal issues are constantly affecting the store. One of the biggest issues is that this manager treats employees more like close friends/therapists than staff. He frequently trauma dumps, overshares about personal problems, and messages employees outside of work for HOURS during shifts to talk about personal issues.
It’s becoming emotionally exhausting and uncomfortable.
Recently there have also been multiple situations where he left work or called out suddenly for “family emergencies,” but coworkers later found out the reasons weren’t exactly truthful and were actually related to personal drama. This has caused other employees to scramble to cover shifts and pick up responsibilities last minute. At this point everyone feels like we’re walking on eggshells because he’s the manager. The issue isn’t someone having a hard time personally, everyone understands life happens but it’s consistently affecting the workplace, staffing, professionalism, and boundaries.
More than half the staff is wanting to quit because of our manager and these issues.
Would HR realistically do anything about a manager like this if multiple employees complained, or would they just brush it off unless there was a bigger incident or documented policy violation?