r/SallyBeautySupply

The amount of times someone asked what developer they need or how many boxes of hair dye they might need, no matter what, if I answer with my best opinion they will respond back with “well last time i used this-“ like why are you ASKING ME THEN?!
JUST DO IT!
I always respond back with “alright! Yeah go for it!” Because im not about to go back and forth with them on this but then that gears them to justify themselves like girl i just do not care anymore, if you used 1 box of color and 30 volumes last time for your 20 inch hair– GO FOR IT!

Im so tired of arguing over literal opinions and estimates when THEY are the one who asked me in the first place 😭

There is so much disgusting and illegal behavior going on company-wide. They know they can do this because they know we need the peanuts they pay us. I may not work there anymore but I’m appalled at what I observed in the operations as an assistant managers.
Corporate, I know you’re here, I know you’re watching. So I’m just going to reiterate what you ignored:

Dear N********* Conatser,

Hello, Mr. Conatser, I hope this message finds you in good health and spirits. I am employee *****and formerly the assistant manager at Store 706 in District 121. While I understand my position has been terminated from the company prematurely, I would still like to speak with you on an important matter regarding Store 706 and management within District 121. 
In the nine months I spent as an assistant I saw countless disregard towards workers’ rights, employee retaliation, favoritism amongst managers, and general mistreatment of employees. 
In my management position, I witnessed the advice of my District manager Danyelle G, encourage managers to make employees uncomfortable (reduce hours by almost(sometimes over) 50%), attempt to give full-time employees part-time hours, and encourage managers to manipulate employees into quitting or transferring to other stores by giving petty write-ups (no verbal warning), and scheduling them outside of their availability. I see this as a trap for write-ups.
I personally witnessed this treatment happened to my associate (name) after being written up for insubordination by Danyelle G. The “insubordination” was associate accidentally accepting a counterfeit bill. She did not receive a verbal warning and immediately received a write-up. Before calling (associate) into the meeting with me and the store manager at the time, Veronica P, Danyelle said, “I can’t stand her and dumb red lipstick.” Which, in my opinion, is extremely unprofessional and immature behavior towards an associate who made a mistake. After the discussion with (associate), she encouraged Veronica and I to give her “hard tasks” and hound her about transferring to a store closer to her home, so that she would eventually transfer or quit the company completely. 
When (associate #2) created an HR violation against manager  Veronica P, Veronica departed. However, the HR case with (associate #2) was still clearly discussed when new manager P Henrich had begun in June. 
P said he did not want to give associate #2 hours so that she couldn’t accumulate sick or vacation hours. And also said he did not want to schedule her “due to all the trouble she has caused the company.” This was his first week in. He should not know about any HR cases, that is confidential, yet he knew. And he retaliated against associate #2.
Later, I spoke with HR backing up associate #2 as a witness to what had happened. Shortly after, P had reduced my hours to only 30. I am full-time required at least 32 hours a week. If not I lose my benefits. I reminded him of this. He continued to try and schedule me 30 and below. This was directly after the HR call and a 3-day medical leave I was required to take and had a doctors note and sick time to cover it. I find it hard to not see this as direct retaliation. I have been in touch with HR and they have been less than helpful. 
Lastly, P Henrich is creating a toxic work environment. He is not assisting on the floor, has very little product knowledge, during shipments he does not understand where most things go, and asks other employees to manage their coworkers. He hides behind perceived conflict and will not reprimand his crew. And due to his other job, does not work most weekends. 
He has little to no interest in training new team members and leaves majority of the training to (associate #3), a full time employee at 706. He often ignores many operational duties such as going to the bank, filling out the deposit log, and updating brand standards. The biggest offense is that he does not pay attention to hazardous waste. I have several photos of hazardous waste left all of the stockroom, not in bins, and hazardous waste in the wrong bins. When i informed him that I needed to fix the hazardous waste in the back room before hazardous waste could come he told that it was “a waste of time when we could be in the floor making sales.” Haz waste had come and P told me, “it’s okay we don’t have to worry about hazardous waste, the guy who came said he doesn’t care.” 
As well several other associates have heard P make sexual remarks on customers and flirt with them. Going so far to tell the other girls there is “too much eye candy” there. That is not a professional thing to say at work in my opinion and left many girls there feeling uncomfortable. 
And lastly, on September 17 I went on a short leave due to a deceased family member and promised I would be coming back to my position on the 25th but would be demoting. A week later I notified them that when I came back i would be working my last two weeks. However, Danyelle G messaged me to tell me I would no longer be needed and terminated my employment with the company despite being promised my leave would be protected. 
I did not want to leave the company or the store. I love Sally beauty and I love store 706, the customers and the crew were the love of my life for the past year and the store I worked at before was my everything. I send this message to you, not out of anger, but since I had been terminated I never got a chance to speak my piece on what is going at 706. As somebody who cares deeply for the store I used to manage and the crew still there, I just wish there would be change within the district. 
Store 706 has lost six employees since July, and I think it may be worth it to look into the operations of that store. I only see the turnover rate becoming higher, and it is a beautiful store that I think could flourish very well but a lot has been lost on many managers of Store 706. 
Thank you for your time and for allowing me to trust you well enough to convey these feelings to you and thank you for my time spent at Sally Beauty. I hope you have a beautiful rest of your day.

(Names omitted from original email sent to my regional manager for privacy reasons)

I personally don’t let people use it. Since our cubby’s are in the bathroom, and because of back stock.

I’ve seen where employees at different stores do, but stand outside the bathroom while they use it. And look around the back bathroom when they leave to make sure the person didn’t steal.

The policy says under no circumstances customers or even family or friends are allowed in the back or employees only areas. Which makes no sense to let people use our bathroom.

It makes me annoyed when people ask us if we have a bathroom when we have a restaurant right next door with a public restroom.

Only reason I personally would allow it is if somebody started their period, is bleeding through or desperately needs a pad. Something like that. Other than that, no.

Also been seeing more things about people hiding cameras in bathrooms, purposely messing up bathrooms, using it and leaving their shit and piss everywhere and stealing stuff. I don’t trust people using ours for this reason.

Earlier one the girls let customers use it, a male used it. When I had to use the bathroom next he got piss on the floor. It was dry by the time I noticed. Now my shoes are sticky. This is why I don’t let people use ours.

Anyways, is letting people use it allowed? Don’t see it specifically mentioned in policy. Just to not let anyone but us in the back. Also wondering so other employees don’t get in trouble.

Guys… I know the economy has gotten bad… but cmon now. Tell me why I had a lady drive all the way down to my store to return a pack of $1.99 rubber bands for hair. Atp just throw them away if you didn’t like them or need them. Aside from the fact that it drops our UPT, I personally wouldn’t waste gas going back to a store to return $2 worth of stuff. That’s just me though idk about anyone else lol.

I’ve seen quite a few posts from managers about their time at district 266, and it’s about time I shared my own experiences. I left nearly two years ago after the current DM first started and while I was facing many challenges outside of the store. Within the first TWO MONTHS the district lost most of the managers, including the TSM that kept things running. Seriously, losing her was the biggest hit.

The DM Mary (Maggie) Glynn is a horrible person who does not care about the well being of her team of managers, or any staff in the stores at all. She is despicable and truly wicked. She had NINE hr reports put in by the time I left, which was during her first three months. THREE. MONTHS. The number of reports must have tripled from what I’ve heard from managers still in the business. I agree with the other posts here that she is racist, homophobic, and just truly a monster. I put in my own report after she paid a visit to my store and upon me telling her we were having troubling hiring, she told me I looked like shit and she would not want me as a manager if she was a BA. Mind you, this while I was very sick and right after I told her that the night before a close family member had suddenly and unexpectedly passed.

Maggie is close friends with the head of HR which is why I suspect no action has been taken. Don’t work there, nothing will ever be worth it.

If a customer complains about this to us, it’s ALWAYS their own error. They get 30+ volume for a dye or bleach, on already bleached hair. We correct them on the right volume. They ignore us and buy what they got, then come back and blame us.

I’ve seen this at other stores too. Person chooses the color on their own, then blames the employee.

At my location, we always say to do a test strand. While we make the suggestion, when we ring them up and when they leave. Whenever somebody asks me “will it be this color?” “Will I have damage?” “Will it show up?” I always tell them “It depends on your hair type and hair health, it’s not a guarantee it will turn out exactly as the swatch. That’s why a test strand is important.” I also remind them that instructions are on the box whenever they ask me how to use it. I give my advice and directions, but still mention to check the instructions to be on the safe side.

Of course, there are employees that suggest the wrong thing. I’ve seen customers come in telling me an employee told them to use a 40 on their brown virgin hair, semi permanents on dark hair, wrong developer for dyes, and wrong steps. I have some that even come in when I’m there since I have helped them fix their hair.

But there are those that lie about their errors and blame the employees instead of owning up to their own mistakes.

1. We always say to test strand.

2. We didn’t do your hair at home.

3. You CHOSE to buy the dye, and CHOSE to not follow directions. Nobody forced you.

Anyway, rant of the day.

I hate working here, I hate dealing with the fucking dumbass customers, I hate my manager who just sits around doing fucking nothing and gets on my ass for being sick WHEN O GAVE HER THE PAPERWORK SHOWING IM IMMUNOCOMPROMISED AND HAVE SO MUCH WRONG WITH ME PHYSICALLY IM ALWAYS IN SO MUCH FUCKING PAIN. I’m so exhausted everyday and I can’t keep doing this to myself. I hate how when my manager has shit upt she gets on all of us about ours like it’s not her fault. My dm is just a stupid bitch who couldn’t give less of a fuck about the advisors. I’m just done and I want to quit but I need to make money somehow.

Edit to add: I’ve been working for just over a month 😐

As the title says, I have an interview at my local Sallys tomorrow and I have no clue what to wear. I’ve worked at more casual places before but I feel like Sallys are typically more professional than an average retail job. Would jeans and a tee-shirt be okay? I know this is a stupid question but I’m a chronic overthinker so I wanna be prepared and make a good impression!! 🙏🙏🙏