u/Jaded_Watercress_852

Absolutely terrible service. Avoid Evri at all costs. I’ve been chasing my parcel for the last 4–5 days and there is no proper way to speak to a real human being. Every time I contact support, I only get useless bot responses saying my message has been forwarded and someone will reply within 24 hours but nobody ever does.

The customer service is non-existent and extremely frustrating. It feels impossible to get any real help when there’s an issue with your delivery. Looking online, it seems many people across the UK are facing the same problems with delayed parcels and poor communication.

Very stressful experience and definitely one of the worst courier services I’ve dealt with. I would not recommend using them.