u/Jazz_Records

I’m a service writer at my shop, my manager takes a role in creating ROs’. I’m scheduled at 8:30, but we open at 7:30 and that is when the manager takes in customers who are dropping off for the day.

I will schedule a drop off appointment at 7:30 - 8:00
However, I am not there to create and greet the customer personally. So my manager has to do it.
He will create the ticket in his name, take over speaking with the customer about the repair and bill it out all under him.

We are not a big shop. We average 8 cars a day. Doing big repair orders our average RO tends to be $500 or a bit more.
Company wants us to sell 15,000 a week each. I find I would be able to do that, if I was getting all the work I had scheduled. Is this normal for all shops in how they run. Or am I being a wuss and not standing up for myself?

Is there anywhere nice like a lake/river that would allow my dog and I to Swim?
We just went to Fairy Stone in VA and the beach access is okay, but the area that allows dogs is so nasty and small we didn’t even go in.
Drove around to HorseShoe park and they didn’t allow dogs at all.
Just looking for a nice sorta clean water spot to have some fun with my puppy.