Jenni here with the latest feature enhancements. Let me know if you like this format for the updates or if you need any links to learn more about an update!

Included for all

Updates available to all Toast POS customers^(1)

Personalization shouldn’t stop at the host stand. Now Resy guest insights, dietary notes, and VIP status flow directly into Toast Digital Chits on your POS screens. Empower your staff to deliver exceptional hospitality at every table.

Eligible Toast customers can get the first 6 months of their standard monthly subscription fees free after they sign up^(2) . Terms and conditions apply.

Arriving Now: AI-Powered Toast Ordering on Google Maps
Your Toast system is officially synced with the new Ask Maps integration in Google Maps. And the best part? There’s zero setup required on your end. When diners look for local recommendations on Google Maps with the new Ask Maps feature, Toast helps your restaurant be right where they need it. We’re even funding demand ourselves, giving your guests $5 in Toast Cash on their next order of $30+^(3) to keep them coming back. 

Get line-down-the-block busy.

Updates designed to bring in more customers.

• Guest analytics: See how your website visits drive real growth with Guest Analytics for Toast Websites No more guesswork — understand your site visitors, where they came from, and how audience trends connect to orders and revenue. Now live for every Toast Websites customer in Toast Web.
• Campaign insights: Designed to provide access to deeper insights into your marketing performance with enhanced engagement metrics for social, email, and SMS campaigns. These updates are designed to help you better understand campaign results through detailed sales breakdowns and direct attribution ties.
• Saved templates: Streamline your workflow by saving any email campaign as a custom template for future use. This new feature can help you maintain brand consistency and can help reduce the time spent creating your recurring newsletters or promotions.
• Tiered rewards: Designed to help boost guest engagement by offering up to four reward tiers, including both points-based free item rewards and discounts. This added flexibility often helps guests work toward the specific rewards they value most.

Front- and back-of-house operations

Updates designed to keep busy operations running smoothly—for happier teams and guests.

• Join the waitlist for our new Dual Pricing beta in Test Kitchen to explore how this feature can help you manage your processing costs. Sign up today in Test Kitchen for the opportunity to access Dual Pricing as we expand our beta program.
• Manage your guest database with greater flexibility: Remove email addresses from guest profiles. This update can help you maintain accurate records and respect guest preferences directly within your system.
• Empower yourself with the insights and tools needed to motivate your team: Track employee performance and spark friendly competition that turns high-pressure rushes into staff wins. Toast restaurants running menu item contests drove an average 10% total sales lift^(4) on featured items.
• Transition your kitchen to the New KDS Grid View: Our new self-migration tools help you to track device status and help remotely update compatible KDS devices at your convenience. Visit your Kitchen Overview Report to manage your upgrade and access a helpful guide on the new view.
• Help analyze kitchen operations with Kitchen Data API: Included with Restaurant Management Suite Pro. Use Kitchen Fulfillment Data to generate custom reports designed to help your team spot trends, identify operational bottlenecks, and make more informed decisions**.**
• Toast Hybrid Delivery Early Access: Designed for restaurants seeking added flexibility with Toast Delivery Services^(®️) and first-party orders, this program lets you test using in-house drivers alongside third-party delivery networks to route orders based on customized preferences.
• Manage your floor and reservations from your computer with the new Toast Tables desktop app. This update brings the host-app functionality you rely on—including Flow View and server assignments—directly to your back-office computer.
• Toast Kiosk: Now supports enhanced accessibility features, including a screen reader and integration with external devices, to help create a more inclusive guest experience. For more information on how to set up these features, please refer to our user guide.

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^(1)  Updates available to Toast POS customers in the United States.

^(2) Toast and Resy Offers Terms and Conditions

^(3) To qualify for the promotion, the order placed must be $30+ and the guest must pay online via express checkout. 

^(4) Based on Toast internal data from 96 menu item contests conducted between February and June 2026, reflecting a weighted average of percentage increases in featured items sold and sales dollars. Individual results will vary.

Hi everyone, we would love to hear your thoughts on the latest feature enhancements from this month:

Included for all 
Updates available to all Toast POS customers^(1)

• Stay organized with a centralized Notification Log: Don't miss an update with a centralized notification log in the Support Center, providing a history of alerts across email, push, and in-app channels. Track and manage all communications sent to your location in one convenient place**.**
• Retail POS Mode is now available: Do you sell retail items like grab-and-go or packaged goods, or operate a separate retail business like a market or shop? Retail POS Mode is a checkout experience built for fast item entry across barcodes, PLUs, and SKUs, with configurable speed items, speed actions, and built-in support for service charges, bag fees, and loyalty lookup. Available to POS users on your POS homepage.

What’s new with Toast IQ
Toast IQ is your extra set of hands, helping tackle the little tasks cluttering your to-do list.

• Streamline  kitchen configurations with Toast IQ: Manage, diagnose, and troubleshoot prep stations, assembly lines, and item routing rules, plus review key kitchen setup details like KDS devices — all from Toast IQ! Designed to help you spend less time searching through settings and more time keeping service aligned with how your kitchen runs.

Want to try our latest Toast IQ features before they officially launch? Join our early access program!

Get line-down-the-block busy.
Updates designed to bring in more customers.

• Help attract first-time guests with Smart Offers (Beta): Create targeted offers for specific guest segments, like first-time online ordering guests, automatically verified using your Guestbook.

Front- and back-of-house operations
Updates designed to keep busy operations running smoothly—for happier teams and guests.

• Unlock insights with Kitchen Data for API: New API access to kitchen fulfillment data lets you build custom reports and dashboards, analyzing order and item-level fulfillment times across all prep and expo stations.
• Toast KDS now includes Start Queue and Load Balancing: Help kitchens with visibility, coordination, and throughput across busy workflows. Teams can track which tickets are actively being prepared, split work across identical stations or parallel lines by claiming tickets from a shared queue, and help keep food moving efficiently as order volume grows.

Improve the guest experience
Updates designed to improve the ways guests interact with your business

• Toast Self-Ordering Kiosk accessibility: Helps restaurants offer an inclusive guest experience by pairing screen reader support with compatible tactile navigation hardware support.

If you have any feedback or questions, I'm here to help!

Jenni

^(1)  Updates available to Toast POS customers in the United States.

Hey redditors,

Jenni here on behalf of the Toast Classroom team.

We know your menu is one of the biggest levers you have for profitability, but a lot of you are eyeballing it instead of working from actual numbers.. that's why we’re running a free session covering practical ways to use your sales data to make sharper menu decisions.

What it covers:

• How to spot which menu items are helping or hurting your margins
• Using reports to see what's selling vs. what's actually profitable
• Simple ways to guide guests toward your high-value items
• Cutting waste and managing ingredient costs
• Benchmarks for tracking food and labor costs

45 minutes, led by a trainer, plus a 15-minute live Q&A.

Schedule: Mondays at 4:30 PM ET and Thursdays at 1:30 PM ET (subject to change)

--

Office Hours

The Toast Classroom team also runs office hours where you can hop on and ask a live trainer whatever's on your mind. No set agenda, just bring your questions.

Core coverage: Toast POS, Menus, Online Ordering, Catering & Events, Payroll, Tips Manager, and xtraCHEF.

Schedule: Monday - Thursday at 1:30 PM ET and 3:00 PM ET (subject to change)

Registration links in the comments 👇

There are a ton of updates to share this month. Check them out below:

Included for all 
Updates available to all Toast POS customers^(1)

• Edit Toast Local MPF orders directly from your Toast POS: Quickly adjust marketplace facilitator orders without operational delays, and seamlessly update payments if the total changes.
• Keep menus accurate with Scheduled Menu Stock Updates: Automatically reset item availability or quantities on a recurring daily schedule across locations, helping concepts like cafés and bakeries reduce manual updates.
• Start each day with your menu ready to go: Scheduled stock updates automatically reset item availability or quantities on a recurring schedule, designed to help your team spend less time on manual updates.

What’s new with Toast IQ
Toast IQ is your extra set of hands, helping tackle the little tasks cluttering your to-do list.

• Visualize performance trends directly within Toast IQ: Spot what is growing, dropping, or standing out with clear visual trend summaries delivered right inside your chat answers designed to help you make faster decisions.
• Track financial health with Toast IQ Cash Flow Insights: Talk to your money by asking Toast IQ to analyze your cash flow, pinpoint what is driving it, and pull up the exact transactions behind the data in seconds.

Want to try our latest Toast IQ features before they officially launch? Join our early access program to test new tools designed to help you get hours back every week and run your business with clarity. Ask me how to unlock early access!

Get line-down-the-block busy.
Updates designed to bring in more customers.

• Track marketing impact with new attribution tools: See how marketing drives new, active, and reactivated guests, and compare retention rates against your average to measure the true impact of your demand-driving tools.
• Secure debt-free funding and attract diners with Toast Boost: Access capital through discounted dining credits to help build lasting relationships and drive repeat business.
• Collect and respond to reviews in Toast Web: Turn interactions into  5-star opportunities by gathering Google reviews across feedback channels and using AI response suggestions. Join the Waitlist in Test Kitchen
• Reach guests across Google with Performance Max Campaigns: Launch campaigns across Google Search, Maps, and Gmail directly from Toast to find hungry diners in your neighborhood.

Front- and back-of-house operations
Updates designed to help run busy – smoother operations, happier teams, and happier guests.

• Keep your team aligned with app-to-app messaging: Managers can send updates from Toast Now or Toast Web while employees reply in the MyToast app
• Map out custom layouts with the Integrated Floor Plan Builder: Built for Toast Catering & Events Pro, this tool lets you easily design custom layouts for private events.
• Swap paper cards for instant Digital Recipes on your KDS: Allowing your back-of-house staff to access instant ingredients, prep instructions, and plating guides directly from any digital ticket.
• Turn your Toast Go® 3 handheld into a retail barcode scanner: Breeze through grab-and-go lines by using the camera to scan and add packaged items to an order in seconds.

Run your business with confidence
Updates designed to help you spend less time in the back office.

• Access card sales in 90 minutes with Same Day Deposit: Manage your cash flow with confidence by getting paid shortly after you close .
• Speed up transactions with automated Cash Rounding: Automatically round cash payments to the nearest $0.05 with zero impact on sales or taxes, designed to help your team spend less time making change and more time serving guests.
• Preview fleet management with Device Hub concepts: Sign up to share your input on early-stage concepts for Free and Pro packages designed to help you remotely monitor device health and configure settings in bulk**.**
• View data for up to 200 locations in the Toast Now app: Stay informed on the go by comparing multi-location sales and labor performance side-by-side on a single screen without constantly toggling between different stores. 
• Streamline busy days with upgraded Toast Payroll: Designed to help reduce admin work by using Auto Payroll after reviewing hours, getting fast answers via Toast IQ, and syncing labor data directly to QuickBooks Online.
• Help shape the future of Device Hub: We are exploring early-stage concepts for Free and Pro packages to help you remotely monitor device health, configure settings in bulk, and schedule updates. Sign up today to share your input

Improve the guest experience
Updates designed to improve the ways guests interact with your business

• Capture guest allergies during online booking: Gather dietary needs in advance, built to support a smoother service and a more personalized hospitality experience (*Restaurants should always confirm allergy information directly).
• Automate allergy alerts from reservation to kitchen: Current Toast Tables customers can join our Test Kitchen to automatically sync guest allergens captured during booking straight to servers and the kitchen (*Restaurants should always confirm allergy information directly). Ask me how to sign up
• Let Toast Voice Answering manage incoming phone calls: This AI phone assistant answers guest questions and routes callers to complete orders or reservations, designed to help free up your team to focus on guests in the room.
• Let guests pre-order drinks and apps before they are seated: Diners can place their first round when joining a waitlist or booking online; the order is held and sent to the kitchen automatically once they are seated.
• Optimize beverage menus with AI-recommended updates: Review and publish recommended Coca-Cola name, image, and description updates via Toast IQ in seconds to target up to a 15% lift in online ordering sales^(2).

p.s. let me know what you think about this format!

^(1)  Updates available to all Toast POS customers in the United States.
^(2)  Based on a 2025 Toast x Coke pilot with 440 test locations in the Northeast measuring Coke Beverage Sales Lift in online ordering channel after receiving menu optimization. Lift was calculated using an 8-week pre/post comparison of test group versus a control group.

Hi community,

I'm here with Craig, Senior VP and GM for our Guest Products here at Toast. He wanted to check in following the launch of Toast IQ Grow earlier this month. Hear from Craig in his own words:

If you’ve been able to check it out, my team would love to hear your questions and feedback. What are you excited about? Where could it be better?

To anyone less familiar, Toast IQ Grow is a new offering that includes everything you need to launch and grow your restaurant brand online: Website, Online Ordering, Advertising, Marketing, Loyalty, and Gift Cards. It also includes our new Marketing Agent, which does a lot of the campaign heavy lifting. All Toast IQ Grow customers get a dedicated Marketing Success Manager who helps you optimize the tools and drive results, and helps run digital marketing for operators who don't have time to do it themselves.

We're here today until 4pm ET to answer your questions and hear your feedback.

Thank you for being part of the Toast community!

Hi again Redditors! I posted general updates yesterday, but this is even more new stuff from our Spring Release that launched today:

Growth & Marketing (get more customers)

• Toast IQ Grow – New growth + lifecycle engine that connects marketing directly to your POS data to drive traffic, retention, and first-party revenue.
• Marketing Success Manager – Dedicated expert to build and run campaigns for you (no agency needed).
• Marketing Agent – AI that uses your real data to create campaigns + recommend what to do next.

Toast Local

• Waitlist & Reservations – Guests can book or join a waitlist directly from search/map (includes Resy network).
• Experiences – Sell prepaid events like tastings or specials.
• Online Ordering – Order pickup/delivery without leaving the discovery flow.
• Offers – Surface promos (happy hour, first-order deals) to people actively browsing.
• Loyalty – Guests can view/redeem rewards as part of booking + ordering.

More things Toast IQ can do

• Multi-location analysis – Compare performance, sales, and labor trends across locations in one place.
• Menu upsells – AI-recommended upsells you can push live across POS, handhelds, kiosks.
• Translation – Ask questions in your language, get answers back the same way.
• Catering insights – See what’s live, capacity limits, and fix issues without digging through settings.

Finance & payroll

• Toast Finance – New embedded financial hub (checking, lending, insights in one place).
• Toast Checking – Built-in account with tools to set aside money for taxes, payroll, etc.
• Auto Payroll – Runs payroll automatically after review + flags issues.
• Payroll Success Partners – Ongoing support from a dedicated payroll team.

New areas we’re building into

• Toast Retail + Toast Now inventory – Count stock, receive orders, and manage inventory from your phone.
• Toast IQ for Retail – Same AI layer, tuned for retail operations.

Hardware & ops

• Toast Drive-Thru – POS-native drive-thru system with AI voice ordering + unified support.
• Toast Go® 3 (intl) – Updated handheld with better connectivity + performance.

That’s the latest for Spring Release. If you want details on anything specific or have questions, let me know in the comments!

Hi everyone, we're trying out a new format for our updates this month. Let me know what you think! Just a quick FYI, u/RobFromToast and I will be at our team offsite this week so may be slower with responding, but we will still get back to you as we can.

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Included for all

Updates available to all Toast POS customers1.

 

Support Center now has multi-location view in Toast Web.

Multi-location view helps larger restaurant groups stay on top of support cases across locations and focus on what needs attention.

 

You can now split shared items and move multiple dishes between checks in just a few taps.

This update streamlines complex math for your staff, helping them close out large parties.

 

We’ve added an orders table layout.

Sort your active checks by order source, dining type, or amount, giving you instant clarity on every order from in-house diners to third-party delivery.

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What’s new with Toast IQ

It’s not just prompts and timely insights. Toast IQ is your extra set of hands, helping tackle the little tasks cluttering your to-do list.

 

Get clear answers about your delivery orders in seconds

Toast IQ gives you real-time status, driver tracking, and refund updates so you can act faster and run delivery with confidence.

 

Get live visibility and take action on your schedule.

Toast IQ lets you look up, create, and adjust shifts in seconds so you can handle staffing needs as they come up.

 

Get answers about your devices in Toast IQ

Toast IQ surfaces device status, network details, and troubleshooting steps in one place so you can quickly understand issues and keep service running.

 

Bring even more data into Toast IQ.

Upload CSV files, PDFs, and photos into Toast IQ to connect budgets, vendor costs, marketing reports, and more with your Toast data to help you  unlock richer, more actionable insights in seconds.

 

Discover the right tools for your restaurant before you buy.

Ask Toast IQ about Toast products you don’t have yet and see how they fit your business so you can make confident decisions. 

[BETA] We’re building Toast IQ for Employees

An AI assistant in the MyToast app that helps employees get answers and stay on top of their shifts.

 

Want to try our latest Toast IQ features before they officially launch?

Join our early access program to test new tools designed to help you get hours back every week and run your business with clarity.

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Get line-down-the-block busy.

Updates designed to bring in more customers.

See what’s working with the new Marketing Driven Sales Dashboard.

Make smarter decisions and focus on the strategies that help grow your business.

[BETA] See how your website actually makes you money with Website Guest Analytics

Turning invisible guest behavior into clear, actionable stories you can use to help grow your business.

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Front- and back-of-house operations

Updates designed to help run busy – smoother operations, happier teams, and happier guests.

Delivery Improvements

• We’ve made improvements designed to help your team resolve delivery issues faster: 
  • We’ve added the ability to view driver, guest, and support contact details instantly for Uber Eats and Toast Delivery Services to address delivery issues in real time.
  • You can now request and dispatch a new Toast Delivery Services driver, with more transparency on fees before submitting
  • Access order source details and key information in one place through the new overflow menu
  • Track Toast Delivery Services status at a glance in the check preview without switching screens
• We’ve added more tools to help manage when and how online orders come in.
  • You can now snooze orders for 20 minutes, 40 minutes, or until tomorrow to manage peak volume or unexpected disruptions 
  • You’re now able to update channel settings directly from All Checks (Payment Terminal)
  • You can also check real-time ordering status in Toast Now so you always know what’s live
  • Set clear expectations with quote times shown in context for Toast Online Ordering
• Get More Accurate Sales Reporting with Uber Eats Discount Information
  • You’re now able to see restaurant-funded Uber Eats discounts reflected in Toast reports, receipts, and POS totals
  • Reduce reconciliation questions with sales totals that match the order (Note: Uber Eats-funded promotions will not appear in Toast reports.)

 

[Beta] Tableside lets guests browse menus and order directly from their table

Designed to make service faster and more efficient for both guests and staff.

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Run your business with confidence

Updates designed to help you spend less time in the back office.

Introducing the Toast Payroll Tax Guarantee.

We’re committed to making your transition to Toast Payroll as seamless as possible. To help you move forward with confidence, your first filing is protected by the Toast Payroll Tax Guarantee2, which covers up to $4,000 in penalties in the event of a filing error.

 

[BETA] Bulk view/edit menu settings

Allows users to audit and adjust menu settings directly in Menu Manager, across the entire menu.

 

[BETA] Weekly tip pooling

Lets you distribute tips across a weekly range, giving you more flexibility to go beyond daily tip pools and align tip distribution with how your business actually runs. 

 

[BETA] Bulk import employees

lets you add employees to one or multiple locations quickly by uploading a  CSV file. You can also choose to optionally assign job(s) and POS passcodes for each employee at each location. 

[BETA] Auto-scheduling

lets you assign employees to open shifts in seconds, helping you build schedules faster with less manual effort.

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Improve the guest experience

Updates designed to improve the ways guests interact with your business

With new Branded App homepage layout controls

You can customize how key elements like your logo, announcements, and order button appear—delivering an on-brand experience that makes it easy for guests to take action quickly. 

Toast Pay has arrived on Android

Your Android guests can finally skip the wait and pay their check directly through the Toast Local app. It’s one more little thing that can help ensure a seamless, five-star experience for every guest at the table, regardless of their device.

We’ve significantly upgraded how guests buy and use Toast gift cards.

Now, with just a few clicks, guests can use mobile payments on our new eGift Card Shop, add digital gift cards directly to Apple Wallet®, and pull them up instantly when redeeming.

 

[BETA] Toast Tables Allergies

Allow your guests to inform restaurant staff of  any allergies for their group during the reservation booking process.  This helps surface important information to your servers on digital chits and POS order screens.

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Disclaimers/Footnotes:

1 Updates available to all Toast POS customers in the United States.
2 Terms and conditions apply. 

Certain new features, including beta features, may not yet be available and/or may require certain product or Suite subscriptions for access. For more information, please see applicable feature link above.
Apple and Apple Wallet are trademarks of Apple Inc., registered in the U.S. and other countries.
Uber Eats is a trademark of Uber Technologies, Inc. 
Android is a trademark of Google LLC. 
All third-party trademarks are the property of their respective owners.