What EV charging O&M issues are eating up all your time right now?
Hey everyone. I work on the networking and security side of EV charging infrastructure, and I'm trying to get a better sense of what real-world O&M teams are actually struggling with the most these days.
I'm really curious what specific issues are taking up the bulk of your time out in the field. Are there certain types of connection drops or bugs that are just notoriously difficult to diagnose or reproduce? I also imagine it can be a nightmare trying to figure out who is actually responsible when things go down—how often do you run into incidents where you can't tell if it's a charger hardware fault, a CPO backend issue, or just a bad cellular network?
Would love to hear some war stories or hear about what's causing your biggest headaches right now.