Shopify charging Without Permission
I placed an order from a store about a year ago, today, a year later, I got a charge to my credit card for a subscription. I called the store, and they confirmed that I do not have an active subscription with them.
I also checked my Shopify subscriptions, and no subscription appears there. I removed all payment methods from Shopify last year, yet I was still charged through Shopify on a card that Shopify supposedly no longer has on file for a subscription that does not exist.
I have tried several times to delete my Shopify account, and I attempted to do so again today. How do I permanently remove my Shopify account and stop Shopify from billing me? At this point, the process feels like an outright scam. How is this legal? and how do I get the charges to stop? help!
*I would have posted this on r/shopify but I don't have enough post Karma to post there...