u/Jhuuc

Fire TV Stick 4K (2nd Gen) won’t wake from sleep

I recently bought an Amazon Fire TV Stick 4K (2nd Gen, Wi-Fi 6, 8 GB), and I’m having a strange issue.

If I leave it unused for a few hours, it goes into sleep mode and won’t wake up again. The Alexa remote still turns my TV on and off, so the remote itself is working, but none of its buttons wake the Fire TV Stick.

I’ve tried pressing and holding the Home button and using every other button on the remote, but nothing happens. The only solution is to unplug the Fire TV Stick from the power outlet and plug it back in, which forces it to reboot.

It is connected directly to a wall outlet using its power adapter, not powered through the TV’s USB port. HDMI-CEC is also enabled.

Has anyone experienced this? Could this be a setting, a software bug, or a defective device? Is there anything I can try to fix it?

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u/Jhuuc — 1 day ago