Managers upset nobody comes to them for help because they are useless
Lately some orders have been coming overdue, and it's mainly because D94 is understaffed and we're having trouble staying on top of orders. Everytime I get asked why I don't call the managers for help and the answer is simple: managers are useless. One time I called a manager for cover while I spotted another OFA as he was dropping a pallet for an order. Manager's response: "Why don't you and [other OFA] divide and conquer to do more orders?" UHHHHHHH because we're doing an order RIGHT NOW? Then last week I called a manager to ask for coverage. First, manager responds with "Wait who's this?" when I call because he's a newer addition to the staff and he was never properly introduced to us. Then he says "I don't know we're very busy, I'll see who's available". And I watched gun the entire time: nobody hopped on to complete orders.
Today I had a Will Call dropped into my lap less than five minutes before going overdue, for 60 sheets of Drywall. I had to find a driver to help me but I had to spot him first while he dropped a pallet for a different order. I get a call from who I think is my supervisor (sound quality on the phone was bad) asking me what's up with the order. I tried to explain that I am helping other OFAs, helping customers, trying to stay on top of BOPISes and the like and I am constantly interrupted by Service Desk and Pro Desk each trying to get me to do their errands. No explaination is good enough, supervisor just says I need to call a manager when I need help, "I feel like we've talked about this before, I'm putting a note in the system" CLICK.
I'm at a loss for what these people want from me. Lots of things need to change in my department but I don't think it will. I'm going to start updating my resume