r/HomeDepot

Does anyone know what the actual responsibilities of lumber recovery is because at my store our guy that does it refuses to do anything but the main lumber aisle he won't touch concrete drywall roofing or insulation he claims i don't have time but he takes 2 or 3 30 minutes bathroom breaks he sits back in the break room 20 minutes before his shiftis over

Who has some interesting pilots going on in their stores and if so what is it? For example I’ve heard express delivery, digital price labels for the whole store, bringing back receiving supervisor, what other pilots are happening in the stores?

Hi everyone!

I just started at THD. Never thought I'd do it, tbh. But I needed a job, and the pay was decent enough for me to take it as an option. So, here I am!

I currently work at the service desk, and literally everyone is scaring me. For the past two shifts (first couple days on the floor) I've been on returns. Cool area, the people I work with are pretty nice. I'm used to using the POS confidently now. But... just HOW bad is the actual customer service desk? My coworkers are acting like it's the most detrimental, terrible, awful part of the store to work in. I generally pick up on things pretty easy, but these guys are talking as if I'm going to fail or hate it immediately.

Just to add, my store is (according to management) the 3rd busiest/highest volume store across all of THD. How true that is, I'm not sure, but we do get suuuper busy. The biggest thing I've seen people say is that it's just insanely difficult because of the amount of people who come in.

I guess at the end of the day I'm just looking for advice, and maybe reassurance if anyone has some to give? I assume it's the kind of thing I'll pick up on the more I actually do it, but if anyone's got some tips & tricks, that'd be cool. Thank you!

Can someone here with the right connections please spread the word that leadership at The Home Depot is what’s driving so much of the cultural dissatisfaction among corporate employees?
Can anyone explain why corporate associates in Canada were all required to return to the office, while in the U.S. it’s a split system where some employees are fully in-office and others remain fully remote?
I remember when managers were supposed to lead by example. Instead, many managers and directors now have the luxury of managing their teams from their couches while local employees spend hours each week commuting.
It’s hard to reconcile the message of “collaboration” when the people making the policy often aren’t living under it themselves.
The lack of consistency, transparency, and accountability from leadership has been incredibly frustrating. Morale continues to suffer, yet leadership seems unwilling to acknowledge why.

Are new stores being built with order pickup in mind?

I know the rest of us are struggling in older stores changing to the new shopping habits, but I was wondering what corporate is doing to improve this, or if they’re renovating anybody’s older store?

So twice now I've tired to pick up shifts to work more hours and twice I've been denied. I'm a cashier, I'm almost at my 90 days, I'm never late, always come in when they ask. They even want me to be a head cashier. My friend in lumber got denied a shifts too. They say it's busy season, people always call out or want to give up shifts. But they aren't allowing part time people to work more then 27hrs now. This week I'm only scheduled for 19.15 and they still denied me the shift.

What does that mean?

i might aswell just be titled "store helper" my co workers get so ANGRY when i ask them to train me. i dont know anything about the job and im constantly left alone with customers and i have to constantly look for someone to help me.

the girl whos in my department just goes to another aisle and chills there

my manager is never anywhere to be found

everyone else just groups and talks while i walk around looking for customers.

nobody takes any of the load assisstance calls. everyone refuses to load doors or any of that shit.

just what the fuck. TWO of my co workers are leaving within two weeks so im gonna be double fucked

I need more sign ups, How do I get them? Got a good sales line? A particular benefit you harp on?

Hi, this is my 4th week working at THD. I'm a night MET associate and I'm full time. Is that abnormal? I start at 8PM so I usually mingle with the people ending their day shift for the last 2 hours of the store being open and when I mention that I'm full time they're all shocked that I started full time right away. I work 40 hours, Mon to Thur from 8PM to 6:30 AM.

I didn’t work Canada Day but did get my holiday pay of 7 hours or so. Today I look and before pay comes out this week it’s been zerod out in my work force app?

I’m a new deliveries associate and I’ve been doing really well recently. Even got my first homer. I work really hard, I do a lot of the difficult orders and communicate as much as possible. I keep feeling like I’m getting closer to earning my coworkers respect. The other day my buddy came up to me and said that another coworker was saying I need to hit the gym because we’re getting a lot of lumber orders. This bothered me because I’ve been doing a bunch of the lumber orders with everyone else but the guy who said this. I don’t really have a problem with them. It’s disappointing that after all the work I’ve done to earn the respect of my coworkers, there are some who appear to view me as lesser. I take medication that’s making it very difficult to lose weight. I just don’t understand why he couldn’t just say this to my face, it hurts hearing it come from someone else, and makes me wonder how much they’re saying behind my back.

it feels like Home Depot is shopped exclusively by wild animals and toddlers if you look at the state of the bathroom at in my area.

Are the customers that bad or is there some other reason why they stand out?

Currently I’ve been a lumber associate for 2 months, within two months I’ve already gotten 7 homers aswell as employee of the month my first full month working here, I asked around the store about people who have had similar experiences and all I hear is that I seem to stand out to managers, and the managers have all told me that “I’m very well regarded in upper management”. Im mainly just curious if I decide to do a 4 year stint at Home Depot instead of school at a location where I would be achieving good awards and commendations where I could possibly end up.

This epidemic of customer using chatGPT to help them figure out what colors they want is making me want to strangle myself.

Customer comes in and I assume he has the app because he was taking pictures of the color cards and product mat and asking the bot which is the best product and all. Like I didn’t just tell him about it?

Another comes in with a suspicious picture and ask if I can match Sherwin Williams and I said yeah. It was REDEND POINT and it’s a very muted clay color in my opinion but the damn chat bot made it look like terracotta. The customer asked if there was anything in Behr close to it so I pull up that all that brings up similar colors, so I start pulling cards. But they didn’t like the color cards I pulled, and on the actual Sherwin Williams website this color was a muted reddish-brown and they wanted terracotta. 😤

Multiple customers come in with AI pictures and get upset and change their minds because the bot didn’t get it right. Ask if we and other paint companies don’t have resources to help you figure out your damn color 🙄