
Anyone got any customer stories that made you give this face?
I love doing these and hearing all your stories!! This is also a vent page too for those who need it!

I love doing these and hearing all your stories!! This is also a vent page too for those who need it!
Like who specifically is allowed to do that. Can I who works in D26, give discounts to customers. Does anyone actually do this? Lol.
Around 2024 I got the boot at HD due to attendance - I was going through some issues at home. I was a Specialist and always met the required sales, measures and credit goals and didnt have any issues before that. What are the chances at getting rehired? It's been almost two years and some ex coworkers and even my old DS (who got promoted this year) have told me to go back, but im not sure. Would I even be considered? What should I tell the interviewer IF I get the call back? I guess ilI never applied because I didn't want to be disappointed. Old pic to get yall's attention.
On a call with analysts on Tuesday, McPhail said the company received $730 million in tariff refunds during the second quarter, which he said represent “the vast majority” of what the company is expecting. He added that Home Depot used $685 million of those refunds to reduce the cost of goods sold, with the remaining $45 million sitting in inventory.
https://www.cnbc.com/2026/08/18/home-depot-hd-q2-2026-earnings.html
My store likes to post pictures of employees on the floor and in the breakroom, when I politely declined to have mine I was made to feel like a problem.. is this in SOP or something? I mean theyre making it seem like I just told them the world was ending and I do have my reasonings for not wanting my picture up, reason or not I feel like if I say no they shouldnt have a problem?
I’ve been at the home depot just under 2 years. I will be interviewing for D21 supervisor.
This is not my problem.
For the stores whose freight teams have moved into scanning every single box again (including pallets): how are you doing on PACE? My store is stuck below 40 pieces per hour so far and we are worried our raises are going to reflect this. Any advice? Life hacks? Grievances? Anything is appreciated 🙏
He was a tall, heavyset , grumpy ass old fart. He said "hey, hey, you work here?" (I was nice and said yes, despite wearing an obvious bright orange apron). He continues."Does anyone work here!" While dramatically throwing his arms up in the air, in the middle of the main aisle.
Oh, ok, it's like that now. I'm a bit of a giant and in shape, and I used to be fairly scrappy. I don't get intimidated. Man, I really wanted to belt that guy. I was telling him, I'll get him an associate for plumbing, what aisle are you needing help in? He screams "PLUMBING!!!" Bahaha, yeah I turned my back as I was tired, it was end of shift and it's just not that serious. I tapped my buddy in plumbing and he went to help him, he calmed tf down.
Customers that lurk, we are people, too. We deal with a lot of angry, anxious, freaked out or just plain freaky weird customers all day long, 5 days a week, all while trying to keep a smile on our faces and help them with their problems. Well, some of us do.
You can be all the others, just don't be this guy.
My Managers and department head keep letting a local NFL player that hasn't played since the early 2000s rip off our rental department. His rental history is riddled with late returns, huge discounts, and free rentals then they have trouble figuring out why we can't make plan
From what I see on the break room tv, the Homer fund can cover "unexpected vehicle repairs." My only vehicle just went down and it's a $500 part plus labor that I just can't afford rn. How do I go about applying for that assistance?
who lives in a homer bucket under the sea?
For the last few months our district ap has been saying our store is “too food motivated” for safety and that we should have crazy hat and shirt days, mismatched sock days etc. conveniently none of their alternate suggestions cost the store any money. No I’m not depending on the food days to eat but it’s nice to be able to skip paying for a meal every now and then. I guess I’ll have to eat my crazy shoes.
As soon as I tried to lift it one inch with the reach it just gave up, had to go up with the OP and a dream
So me and some of my coworkers figured out how to change the keypad background to custom images. Needless to say it definitely escalated. In a week we had this new sign hung up. The last photos are some of the images we had in the keypads.
How much interaction does your overnight team have with the manager at night? Do they work or sit in the office and you dont see them?
This really likable guy was an overnight freight associate and a lead in the department. The story is he went into the bathroom and was doing lines of cocaine on top of the toilet paper holder in one of the stalls. He was so high that when he exited the bathroom, he left an 8 ball of coke, his drivers license and a rolled up twenty in the bathroom for anyone to find lol. He wasn’t fired for that though but let go for “attendance”. As reckless as this guy was, he never operated a forklift so they didn’t drug test him when his treasure trove was discovered in the bathroom.
Your turn…
Edit:
And additionally 👇🏼
Not at HD but still at a warehouse…
We had a guy that smoked weed like Snoop but he didn’t drive equipment and did more than his workload so management turned and looked away from him smelling like dank perpetually.
One night, he got busted by some new hires for smoking in his car and our Ops Manager and PA went out to his car to confront him. An hour later, all three came back in with bloodshot eyes and so hella blasted. Instead of confronting and firing Snoop, they went outside and joined him.
It was a wild place to work to say the least.