No 5G. No ability on new phone to revert to 4G. On ATT towers I think but Tmobile in area. What are my options?
I've been with Boost since it was Virgin, like I don't even know. Decades. Recently my Samsung A23 got smashed after getting my sim hijacked (which I called Boost about before it happened as I noticed suspicious activity and they did NOTHING- told me nothing to worry about ... but they succeeded and took out a bunch of CC's in my name and stole my ID. Worst CS EVER)
So on my old 5G Samsung, never got 5G here, ever. Learned that the 5G icon is fake thanks to a few Android apps that showed me it's really all LTE.
BUT, on the old Samsung, I created a shortcut where I could turn 5G off so I always left it off and that was a nice feature because I could save some battery.
New phone, Moto 5G 2026. Had to grab the best phone my local WallyWorld had because I needed a phone ASAP.
Still no 5G at all, as confirmed by Android app "PrivacyCell." Speeds are abyssmal.
Now there is no way to turn off 5G and revert to 4G. Options are greyed out on this Android version 16.
So what are my options here? I rely on Wifi calling in my apartment and never get 5G anywhere even in other cities. Even in Chicago. I know because I have PrivacyCell constantly monitoring and set to alert me if I actually get 5G.
Questions:
Is there a way to get on another network by calling Boost or something?
Will going to a store and getting another sim help?
Do I need to just finally give up Boost and if so, who the hell can compete with ~26 a month? I would pay a bit more to actually get 5G and an ability to NOT have to rely on wifi calling in my home.
In SW Michigan.
Any help appreciated. Please be nice. Shouldn't have to say that but..... it's gotten a lot less nice here and that's why I'm using a throwaway. Thanks