u/Jindanyou

Military family here, just lost my job. Learned from Xfinity that our promotion is about to expire and our bill will double in a couple weeks. Called Retention to see what we could do. The closest we got to a solution was increasing our bill by 33% while cutting our speed by 50%. We'd just like to keep our 600mbps service for the $30 we are now paying. We don't need a modem, cell service, steaming packages. Fidium Fiber has just launched in our area with $30 plans. Fidium's Gigabit service is only $50. We really need Xfinity to do better or we are going to have to switch. TIA if someone from Xfinity can please help.