


Error in secure Browser
Hello, this happened like 10 mins ago. Yesterday I download the secure browser and logged in and everything was working perfectly.
Today When I logged in and joined the session it appeared: "Due to limited access, you are not able to access this assessment. Please contact your administrator".
I could still take my ID and verify everything, however when I click on Proceed, a blank window with three blue dots continued appearing and it was just loading. For 15 minutes I waited and when I looked at the chat, the agent stated that I had to contact customer supports and that she was going to report the issue and note that I indeed joined the session.
I will attach the pictures, if anything had a similar situation please let me know. I already contacted customer support but I´m really anxious.