Is 1+ years normal for WotC support to resolve issues?
I’m coming up on a year now.
For my first ticket, I provided evidence of the issue, and they said they’d send a replacement product.
For each follow up ticket I submit, they say, “we have long wait times, our shipping warehouse will get this to you”. Then they close the ticket and nothing happens.
Do I give up? Or maybe it’s given up.
u/Jordang0 — 1 day ago