u/JoyFrance

I have been with T Mobile since 2009. Lately my S25 Ultra has been overheating to the point that it is not safe. I have been paying for my 360 protection plan for over a decade and yet I cannot get a replacement phone. I was on the phone for 3 hours being passed to multiple departments in T-Mobile and nothing was resolved. It is looking like I need to make a move to Verizon and Apple.