r/tmobile

▲ 5 r/tmobile+1 crossposts

How easy/difficult is it to port 4 phones over from Verizon?

I’m looking to port over all 4 of my family’s phones to t-mobile from Verizon. Will all 4 iPhones work on T-Mobile plans? (iPhone 15 plus, iPhone 15, iPhone 13 pro and iPhone 12). Should I do this online? On the app? Go to a store? Any and all advice is welcome.

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u/WillingPlayed — 3 days ago
▲ 0 r/tmobile+1 crossposts

Cost of Disney+ Select Legacy plan with Disney (no ads) + Hulu (with ads) + ESPN Select (with ads) going up from $24.99 to $27.99

These constant price increases every year are simply usurious, in mho. I get free Hulu (with ads) through my T-Mobile phone plan. The recent removal of the ability to get combined discounts for both Disney+ packages and free T-Mobile Hulu with ads are just more of the same (usury). People left cable for streaming and now streaming services are behaving just like the cable companies of yesteryear...

Since I am still interested in Disney+ itself, I will almost certainly downgrade from the Select Legacy Bundle to Disney+ (no ads), and keep the free T-Mobile Hulu benefit.

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u/SirGalahad_ — 3 days ago
▲ 211 r/tmobile

this is insane

working for tmobile as an ME for almost 3 years now and it’s still amazing to see stuff like this. iphone 11 that was run over, screen was coming off (could literally see the insides of the phone), back was completely gone, etc and the customer still got $500 for this towards a 17. im honestly amazed that tmobile does any condition and what they would even do with something like this, but still cool to see the customer come in upset and leave happy

u/tpsi_xoxo — 5 days ago
▲ 20 r/tmobile

Left T-Mobile Never Looking Back

I’ve been with T-Mobile for 15 years and finally left to US Mobile. The price hikes and forcing me to change plans was just the last straw. I can’t believe after being forced to change plans now taxes and fees aren’t included (to which they just Willy Billy increase the price). And I just had to chuckle when I got a pop-up to get my transition PIN TMo offered a $10 discount for 6 months….Switching was intimidating at first but once I did it, it was smooth sailing. Just make sure you remove port restriction in T-Life as that was a small hiccup for my transition. Wayyy cheaper and I’m still on the TMo network. Good experience so far.

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u/ShockRods20 — 5 days ago
▲ 22 r/tmobile+1 crossposts

Sprint Still Exists?

I was in Niagara Falls today and down a trail next to the Niagara River by an old rail car station, I saw this when searching for networks. I could not successfully connect to the Sprint tower as a T-Mobile customer.

u/jcsww — 4 days ago
▲ 50 r/tmobile

opinion: t-mix plans aren’t good

as i’m sure a lot of you already know, the $1,200 iphone 18 pro trade-in offer requires 3 picks.

if you open 3 lines on t-mix loaded, the highest-tier plan, you only get 8 picks total. that means you wouldn’t have enough picks to get the $1,200 trade-in offer on all 3 lines, since that would require 9 picks.

and even if you decide to get the $1,200 offer on just 2 lines, that would leave you with only 2 picks to use toward perks (or other device promotions).

i also don’t like that you can only swap your perks quarterly unless you pay a fee. that’s a pretty long time to wait if you want to change something.

u/desterpot — 5 days ago

We don't care!!

Can we please stop with these loyalty talk, we or nor T-Mobile don't care how long you stay, if you don't like what you got or company changes, just leave, there's is no need to sent regards to us, and enough with this nonsense T-Mobile is bad or useless, slow, coverage is location dependent, if it's doesn't perform well in your area, then choose something else that works, not everyone has the same experience as you, for me T-Mobile works awesome to place I'm at daily, and I like the app layout, and some benefits of t life, good promotions, so I like it, my backups secondary phone service, or WiFi, but T-Mobile is still my main provider, as it's give robust coverage, and strong speeds.

If you don't like what T-Mobile changed then go!!

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u/Accomplished-Act8616 — 5 days ago
▲ 53 r/tmobile

The T-Mobile I joined and the T-Mobile I’m leaving are two very different companies

After spending several years with T-Mobile in various roles, including Account Executive, my time with the company has officially come to an end. And quite frankly, I’m relieved.

I’ve consistently been a top performer throughout my career, but I’ve also watched this company change dramatically, and not for the better.
Pricing has become increasingly ridiculous, customer service has deteriorated, and T-Mobile has somehow managed to make doing business with them more complicated than ever. Customer frustration is through the roof, and I’ve personally witnessed longtime customers walk away because they no longer see the value.

Meanwhile, T-Mobile’s stock has taken a significant hit, raising even more questions about the company’s direction.
I remember when T-Mobile was the Un-carrier, genuinely disrupting the wireless industry, offering competitive pricing, and putting customers first. Somewhere along the way, that identity disappeared. The company that once challenged the competition has increasingly become everything it originally claimed to stand against.

I’m proud of my accomplishments, the relationships I’ve built, and the success I’ve had. But the direction of this company no longer aligns with what originally made me believe in it.
Sometimes what initially feels like a setback turns out to be a blessing in disguise.

I’m closing this chapter with valuable experience, no bitterness, and absolutely no desire to look back. There are better opportunities ahead, and I’m excited to pursue them.

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u/Honest-Bathroom7817 — 5 days ago
▲ 0 r/tmobile+1 crossposts

iMessage and FaceTime down

Did iMessage and FaceTime stop working for anyone else today, 10/09, around 4:00pm PST?

Both my daughter and my iPhones iMessage and FaceTime settings are stuck at “waiting for activation.”

A friend of mine who has Verizon says their iMessage and FaceTime work just fine.

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u/OwnProfessor3287 — 5 days ago
▲ 0 r/tmobile+1 crossposts

Best way to have data transferred from Galaxy S22+ with 128GB memory to Galaxy S25+ with 512GB of memory?

Hi, my existing Galaxy S22+ with 128GB of memory is almost completely filled up, and so I bought a new, unused and unlocked Galaxy S25+ with 512GB of memory on ebay.

My question please: what is the best way to have my existing data transferred from my outgoing Galaxy S22+ to my new, unlocked Galaxy S25+? Would it be best for me to take both phones to a T-Mobile Experience Store, or is it best to use P360? (Please note that am not familiar at all with switching or swapping SIM card hardware, and so I would prefer a T-Mobile rep to arrange the SIM swap and data transfer, as I am largely not well-versed in the technical details of how to arrange on my end?)

Two additional notes please: I have an existing grandfathered T-Mobile plan that was not force migrated and that I wish to keep, without risking the plan being changed on me. Lastly, are there any recommendations please on what I should do with my outgoing Galaxy S22+, since security updates will stop for it iirc on or around February 2027? I have a family member who has a cracked screen on their OnePlus Nord N20 device that they receive a recurring $10 monthly credit for it being an ongoing T-Mobile BYOD promotion, so if I give them the S22+, do I risk losing the ongoing $10 monthly BYOD promotion, since the S22+ was originally a completely free T-Mobile phone promo to me? Thanks in advance for anyone who tries to offer help or guidance! 😊

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u/SirGalahad_ — 10 days ago
▲ 6 r/tmobile+1 crossposts

TMo Home Internet vs Ring

TLDR: what suggestions for an inexpensive, battery operated, doorbell/camera system compatible with TMo do you have, OR a cost effective solution to the Ring issue with not recording video?

Several months ago I moved out of a complex controlled by a particular ISP and was grateful to not only save money, but get more reliable/faster internet with TMo 5G. It's been great; gaming, streaming, compatibility of devices, etc were fantastic despite other ISPs claims. All of my cameras (3 Ring, 1 Blink, 1 Furbo, all with subscriptions) were working great, which is awesome because I rely on them for safety of my home and my elderly dogs.

About 3 weeks ago, Ring stopped recording and giving live access. I did all of the troubleshooting available online and through my own research. After almost 2.5 hours on the phone with Ring tech support yesterday, I was told this is a known issue between Ring and TMo (my Blink and Furbo have no problems recording or live) and there is simply no fix available. A few other Reddit posts confirm this. I'm expected to just keep paying my Ring subscription without the availability of the service, or even basic camera functions that don't come with the subscription.

Multiple of my neighbors have the same doorbell and stick up cams from Ring as I do, with TMo as their internet provider, and have no issues. My only other ISP option is not one I want to go back to. I don't really have several hundred dollars right now to purchase a whole new camera system, but it is a safety necessity for me, so I am hoping anyone might have found a work around for this or has a decent system recommendation similar to Ring's battery operated options that will not cause me to invest another few hundred dollars in cameras.

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u/elli3gk — 11 days ago