u/MilkmanJoe01

Canceled order due to store interaction

Went into a store to sign up for Tfiber the manager was helping me. Mentioned "you're qualified for 5G Home, Fiber, and Tmobile Visa." I laughed and said I don't want a Visa card so he continued to sign me up. He kept really pushing the Visa Card while signing me up on his REMO and I kept telling him I wasn't interested. When I asked about if the internet still had a price lock he said no but I don't need to worry because Tmobile is the only carrier who doesn't raise their prices (LOL). Absolutely hilarious thing to say to a former TMO employee and former sprint customer who had their bill raised 3 times in the past year and is now being forced onto the experience plans. After I got home I got a text saying "here's the link to the Tmobile Visa application you requested." And that was just genuinely my last straw with that interaction so I called the tfiber number and immediately canceled my order.

I don't know if things have changed but the Visa application was only ever supposed to be sent out to customers who agreed to get more info not just sending it to everyone regardless of whether they said yes or no. Sad to have witnessed this company turn into an absolute dumpster fire since acquiring sprint. So happy I stopped working for them if this is the kind of service stores feel compelled to provide.

reddit.com
u/MilkmanJoe01 — 2 hours ago