Returning old device via UPS
I upgraded on Friday in store and was told to take both phones home while the data transferred. I asked about the old device and they said "mail it back". I chatted with a customer service rep on Tlife and they just now emailed me a return label. I guess it's up to me to buy a box and packing material. I've dealt with UPS for Amazon returns and stuff so I'm familiar. But I used to ship electronics for my job. They didn't provide me with the hazard label for the lithium ion battery?
How was yalls experience shipping it back?
Why couldn't the store just take it?