u/Jumpjim

I gave up with my Spino E1. Having sent in the logs their engineers were apparently looking into it.

I asked for a return under their 30 day return policy on May 8th and they STILL (As of today, the 21st May) haven’t given me a return label to send the unit back.

I am getting quite cross with it now and beginning to look into legal avenues if they keep trying to obstruct my return.

Anyone else had a massive issue returning a unit?

Just received my Spino E1. Threw it in the pool to see how it gets on, and it seems to spend most of its time wheelying around the pool, which triggers the “I’ve hit a wall” sensor, and it stops and turns around so never gets to the edges.

Going to play tomorrow slowing the horizontal speed down, but at the moment if I can’t sort this out it’s going back…

Anyone else had similar issues?