u/Junior1544

Over $1,000 went missing with Ally. I tried to transfer money with Zelle. It told me the transfer failed. So they know the money wasnt sent out. But they keep refusing to give my money back to me.

Its been over two weeks and every time I call I get a different story of what happened and why and all that but they just refuse to give me my money back even though the receiving account never got it either.

I guess they just really needed my money but they are stealing.

Who can I actually complain to so that I will get my money back quickly so I can close the account...