HR is expected to perform miracles, apparently.
I just need to vent.
I'm in HR, and our company recently decided to expand part of the business by implementing a two-shift schedule with Monday to Sunday operations. I get that businesses need to adapt, but what frustrates me is that they want everything implemented immediately, as if hiring people is as easy as counting from 1 to 3.
Our current setup is 8:00 AM to 5:00 PM with Sundays off. Now we're suddenly expected to hire enough people to support an entirely new operation in such a short period of time.
What really pisses me off is the double standard. We have a policy that if our hired employee commits fraud, HR can be held liable for a percentage of the company's loss. That's a huge responsibility. But have they ever trained us on how to conduct proper background checks? Nope. Have they invested in HR training so we can do our jobs better? Also no.
Instead of improving their internal controls or addressing the gaps in their own processes, it feels like they're putting all the pressure on HR.
I don't mind being held accountable for my work. But don't expect us to carry all the risk while giving us none of the tools, training, or time we actually need to do our jobs properly.
I think what hurts me the most is feeling like they don't really understand or value what HR actually does. We're expected to solve manpower problems overnight, take the blame when something goes wrong, and somehow make it all work.
Am I overreacting, or is this kind of setup actually common in other companies?