How do you actually get more reviews as a small business?
I recently took over an old-school bar (about a year ago now), and one thing I’ve noticed is that even when customers seem happy and keep coming back, it rarely turns into Google reviews.
The business also barely shows up online, so I’ve been slowly trying to modernize things without making it feel too techy or forced. I’ve looked at things like QR codes, QuickFeedback-style tools, and even “Happy or Not” type feedback terminals to try and capture reactions in the moment.
But I’m still not sure what actually works in practice, especially since people usually leave in groups and aren’t really thinking about reviews at that point.
What’s actually worked for you to consistently get reviews without it feeling awkward or pushy?