Unbearable Customer 'Service'
The app doesn't have the ability to change my voicemail password for some reason...
The website doesn't have the ability to change my voicemail password for no good reason!
I forgot my voicemail password and cannot change it over the voicemail side on the phone.
I called service for technical support. The first call was 48 mins, I walked out of service through my house. The second was 2 hr 10 mins, I thought I bumped the end call button on my Shockz headset - however, my third call process this was not the case... Another 2 hr 10 min call and I heard the automatic message "we are experiencing extremely high call volumes, please try again later".
Are you f-ing serious?! WTF!? Can there not be a callback option like my last provider? Can you perhaps pay Dave to fix the broken system? I have to listen to your AM bandwidth music that is essentially mental torture with quips of "we'll be with you as soon as we can, please continue to hold in order to keep your place".
I am inclined to report this to the CRTC, this is incomprehensible.