About the Restore 3 app change this weekend
Hi all, Justin from the Hatch team here.
Over the weekend, several of you may have noticed a change to the user experience on your Hatch app for Restore 3. We were testing a new experience with a small group of new users, based on customer feedback on app improvements you’d like to see, and a setting on our end sent it to many existing users too. That shouldn't have happened without a heads-up.
Your feedback helped us quickly find the problem, and we've fixed it, so your app is going back to the experience you know. You shouldn't need to do anything, but if it still looks different, please close and reopen the app.
Your routines, sounds, and settings haven't changed.
Some of you said you liked parts of the new version. If you want to keep it, message us or reach out to support, and we'll turn it back on for you.
We're still working on the new experience, and your feedback here is shaping what comes next. When it's ready for everyone, we'll tell you ahead of time.
Thanks for telling us so quickly. Sorry for the disruption to your routine.