I Keep Getting Rejected
Hi everyone. I need help. Any advice would be appreciated.
My account was hacked, and the email address and possibly the password were changed, so I’m trying to regain access to it.
My account recovery requests have been rejected several times already. I stick to the rule of three requests per month, so it's definitely not because of "spamming requests" or anything like that.
For a month before submitting the requests, I was remembering and searching for information about the account. I found everything, from the UID to recovering access to the lost email linked to the account.
Does anyone know what could be causing the rejections? I'm definitely entering the correct details because I double-check everything several times.
Maybe I should write to support or directly to the email address?