After a bit of a slow response from the portal chat customer service, last week I reached out directly to Taylor (as per her pinned post) and she got me straightened out within 4 hours, and I was able to place my first order with Hallandale on Friday afternoon.
I was specifically trying to stockup to beat the Arizona summer heat (IYKYK). My last shipment with ProRx was shipped 2 day air in a very small box with one ice pack that was thoroughly melted and warm when I received it (even though it was only 80 degrees outside). Given that, I did not want to be receiving a shipment in 115' weather.
Hallandale shipped my order Monday (the next business day after my order), and it was shipped:
- via FedEx overnight
- in a large FedEx box
- in a *very* well padded and insulated envelope designed specifically for medicine shipments
- with 2 ice packs that were still at least 75% frozen upon receipt
Upon review of product, everything is exactly as ordered, with BUD between 7/12/26 and 7/19/26.
All told, a flawless and impressive experience with Hallandale. Would definitely recommend, and will happily reorder from them again - even in the summer heat. 😄
Thanks to both Taylor and Hallandale for everything!