Ordered Z Fold 8 Ultra for pickup. Cancelled at store!
I ordered a Samsung Z Fold 8 Ultra using Verizon App yesterday, with store pickup in Reston, VA (I have Unlimited Ultimate Plan for four lines). Order went through fine and I went to the store today evening to pickup. The sales lady found the order in her tablet and then went back and talked to an older lady staff. Shortly after, she returned and said she was sorry ... there was some issue ... and they had cancelled my order! As she said that, I got notifications that my order was cancelled. She would not explain why they cancelled it right in front of me, without even checking with or informing me. She said there was some issue with their system, and again gave a feeble apology. 30 mile trip for nothing! Did this happen to anyone else?
Store details:
Location Code E248201
11830 Spectrum Ctr
Reston, VA