Best tools for managing enterprise deals across sales, cs, and product?
Right now we are mid market moving up into true enterprise but lately we have been dealing with some issues. Every large deal turns into a mini project and there isn't a certain way to see this.
In crm, sales is tracking stages and commercials then cs is tracking onboarding, risk, and adoption somewhere else.
When the customer asks a simple question like where are we on everything we agreed it becomes a 3 person project, so i want to hear from you.. what are the best tools you ended up using to manage enterprise deals across sales cs and product without everything turning upside down?
Something that has actually held up once you have a few seven figure deals in flight at the same time.