Banned from MyFACTION, Lost Access to Paid Content – Need Answers (Account: Slavyansk)
Hello everyone.
I would like to share my situation because I honestly don't know what else to do.
My WWE 2K account "Slavyansk" was banned. Support has never provided me with a clear explanation of what specific rule I violated. Every response I receive appears to be a generic template, with no evidence and no detailed review of my case.
From what I understand, the ban may be related to Community Creations. However, I don't understand why this also blocks my access to MyFACTION.
I purchased the Ringside Pass and other DLC with my own money. I have spent many hours playing the game, completing objectives, and unlocking rewards.
Recently, I legitimately unlocked the Oba Femi '25 Persona Card. However, I cannot claim it because claiming Persona Cards requires access to MyFACTION, and MyFACTION is blocked due to my ban.
This means I paid for content that I can no longer fully use. I also cannot claim rewards that I earned through normal gameplay.
I am not asking for special treatment. I am simply asking for fairness and transparency.
If I really violated a rule, I would like 2K to tell me:
- What exactly did I violate?
- When did it happen?
- What evidence supports the ban?
If the ban is related only to Community Creations, why does it also prevent me from accessing MyFACTION and claiming content that I paid for and legitimately unlocked?
Has anyone experienced something similar? Were you able to get your account reviewed or your ban removed?
Thank you for reading.