u/Key_Status_3460

Hi everyone,

My Google Business Profile post was recently removed with the following reason:

>

The post was a promotional update about kids circumcision services, which is a normal and widely accepted medical/cultural procedure in my country.

Is this likely why it got removed?

Hi everyone, I need help understanding the correct setup for a WhatsApp chatbot + manual replies on the same number.

I built a chatbot using n8n with two flows:

• Office hours → manual replies
• After hours → AI chatbot replies

The problem is with WhatsApp. I connected my number to the WhatsApp Cloud API, but I realized I can no longer use the WhatsApp Business app for manual replies on the same number.

I initially thought the “coexistence” feature (and becoming a Meta Tech Provider) would allow using both. From what I found online, becoming a Tech Provider (through Meta) should allow access to the coexistence feature. I’ve already applied and got approved as a tech provider, but I’m still unable to make this work — the number conflict issue remains unresolved.

• WhatsApp app (manual replies)
• Cloud API (chatbot)

But now it seems this is not how it works.

So I want to confirm:

1. Is it actually impossible to use the same number in WhatsApp Business app AND Cloud API at the same time?
2. If yes, what might cause this issue to happened? Is it due to I connect number to Cloud API first, or webhook settings or something else?

Please help me. your insights are truly appreciated.