Delay in processing my original filing - Anyone else experiencing this?
Hello! My husband and I submitted our taxes in February through FreeTaxUSA, and we owe a couple thousand so are opting for the payment plan. The filing was accepted immediately, but according to the transcript on our IRS account it has not been processed yet nor has the balance been posted to our account (still says “INFO” in the 2025 balance section)
Considering we submitted our filing almost 3 months ago, and have received no word from the IRS, and now will face penalties due to our inability to create a payment plan before April 15 since there is no balance, I’m a bit concerned. I’ve tried calling the IRS multiple times and the call is being dropped due to their system being overloaded with calls (it says something along the lines of “due to high traffic calls regarding your requested topic, we cannot accept your call right now” and hangs up
Is anyone else experiencing this kind of delay? Our transcript still says processing date of “00-00-000” so I know it hasn’t been processed, just concerned with this timeline